Account Manager at SERVPRO of ICC, LLC

Columbia, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Feb, 26

Salary

0.0

Posted On

29 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Multi-tasking, Proactive, Customer Service, Sales, Marketing, Relationship Building, Networking, Microsoft Office, Social Media, Adaptability, Interpersonal Skills

Industry

Consumer Services

Description

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Summary The person in this role will be comfortable with meeting new people, have excellent written and verbal communication skills, and can multi-task successfully. A few key factors that the ultimate candidate may possess are being proactive, enjoys providing superior service, and has superb interpersonal skills! As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with the opportunity to learn and grow. There are multiple training and development programs available to all employees, which can lead to receiving industry certifications! If you thrive in a dynamic and fast-paced environment, while possessing the ability to adapt to changing priorities, we invite you to apply for this exciting opportunity today! Position Responsibilities: Promote and communicate SERVPRO services in an assigned territory Grow and develop the residential and commercial customer base by identifying new prospects and routinely contacting and following-up with customers, while building relationships with center of influences Participate in professional associations, provide Lunch-and-Learns, and promote continuing education (CE) courses Conduct contact calls on a route based call cycle to build relationships and educate the customer on why SERVPRO is the best cleaning and restoration company in the industry Required Experience: Typically, 1-2 years of sales or marketing experience Typically, at least 1 year of previous customer service experience Proficiency in Microsoft Office suite and social media platforms Ability to travel occasionally, which could include infrequent overnight or weekend stays Valid driver's license with good driving record Required Education: Associates degree or an equivalent combination of experience/education Typical work hours The person in this role will typically work Monday to Friday from 8:00 a.m. to 5:00 p.m. This role involves a willingness to work extended hours, including evenings and weekends, as required. Travel Requirements: Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected. Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.

Responsibilities

The Account Manager will promote and communicate SERVPRO services in an assigned territory while growing the customer base through relationship building. Responsibilities include conducting contact calls and participating in professional associations to educate customers about SERVPRO's services.