Account Manager - Shops at Careem

Amman, Amman, Jordan -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Account Management, Data Analysis, Customer Service, Collaboration, Problem Solving, Communication, Negotiation, Teamwork, Analytical Thinking, Business Development, Strategic Planning, Technology Solutions, Market Trends, Performance Metrics, Relationship Management

Industry

Software Development

Description

Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires. Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan. We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster. About the role Careem Shops is on a mission to reinvent the way people shop for groceries, pharmacies, flowers, and much more. As an exciting new vertical within Careem (a startup within a startup). As a Sales Executive, you’ll be responsible for filling the selection gaps based on the directional strategy of the department and ensure the best offering to the customers along with the best quality of brands by hunting and onboarding new merchants and stores within Careem Shops What you'll do Acquisition: Collaborate with the sales function to acquire restaurant partners. Growth: Support and help in creating plans to grow the business of assigned accounts. Account Management: Full ownership — be the main point of contact for the assigned accounts. Analysis: Utilize data-driven decision-making to understand the performance of initiatives to ensure you are effectively prioritizing those with the highest return on investment. Merchant NPS: Collaborate with merchants and internal teams to fix experience components. Partner with internal teams: Collaborate closely with Supply, Finance, Marketing, and Business Development to ensure meeting the growth objectives. What you'll need 2+ years of experience in sales or account management; achieving weekly/monthly targets consistently. Education to degree level — minimum Bachelor’s Degree. Proficiency in Microsoft Office, Excel, and similar software tools. A passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile, and collaborative. Experience in account management with a proven track record in direct and channel sales, especially in closing deals. Highly motivated with a “hunting spirit” to develop new opportunities and grow business in multiple technology dimensions. You are excellent at working in teams and are comfortable collaborating with local, regional, and corporate teams in a large cross-functional organization. Good communicator and excellent at driving solutions in line with industry and local market trends. A "can do, will do" attitude and the ability to think in a unique way to contribute creatively towards building a solid business pipeline and driving sustainable business. Highly analytical and meaningful. Comfortable working in pressure situations with stretched targets and limited resources, and coming up with smart tech-based ideas to solve problems. What we’ll provide you We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to: Work and learn from great minds by joining a community of inspiring colleagues. Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential. Explore new opportunities to learn and grow every day. Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.) Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

Responsibilities

The Account Manager will be responsible for acquiring new merchant partners and managing assigned accounts. This includes collaborating with internal teams to meet growth objectives and utilizing data to drive decision-making.