hireEZ is a talent acquisition software company revolutionizing the recruitment industry. Our AI-driven talent acquisition platform, equipped with sourcing, analytics, and CRM capabilities, empowers recruiters to move beyond ineffective practices and ensures the right jobs find the right candidates. As a hireEZ team member, you will implement strategic and scalable workforce strategies, shaping the recruitment industry with better tools and more efficient workflows. Join us today to start building a better future for recruiters, by recruiters.

REQUIREMENTS

• Minimum 3+ years of experience in a account management, customer success, sales engineering, and/or customer onboarding/implementation related role. (We will provide well-built training to equip talent to take the enterprise level client!)
• Strong customer engagement and client relationship-building skills to cultivate relationships with key stakeholders.
• Demonstrated ability to work both independently and collaboratively in a team-oriented environment.
• Data analytics and reporting skill to translate business priorities and opportunities for the client with leveraging hireEZ & the right solution to maximize ROI
• Proficiency in customer success practices, customer onboarding and enablement process , renewal negotiations, user experience, virtual user training, and customer ticket management.
• Capable of organizational and time management skills to handle multiple responsibilities effectively.
• Familiarity but not limited to using Jira, Gong, and Salesforce and their applications for customer success management.

PREFERRED QUALIFICATIONS

• Experience in HR technology
• Bachelor’s degree

Please refer the Job description for details