The successful candidate will:• Have led mid-large scale event projects end to end - budgets, logistics, suppliers - in an agency or in-house team, and be ready to talk us through them• Have owned senior client relationships day to day - trusted with the difficult conversations, not just the status updates• Have guided the day-to-day work of junior team members - briefing, delegating and reviewing their work - and be ready to step into formal line management as the role grows• Be the one who spots a problem and fixes it before being asked - organised, logistical, and calm when plans change late• Be the calm, friendly face of your accounts - someone clients and the team find easy to deal with, even on the hard days• Be at ease with directness - giving feedback, taking it, and telling us straight when they think we've got it wrong• Be commercially minded - understanding what the client is trying to achieve and why, protecting budget and margin, and speaking up when a request won't get them there• Be ready to travel internationally• Be able to work to our hybrid model of a minimum of 3 days a week in our Manchester city centre office