At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
As an Alcon Surgical Account Manager, you will be accountable for achieving sales targets and promoting products to surgical eyecare professionals in British Columbia’s Lower Mainland. You will build strong customer relationships, handle inquiries, and manage sales planning and reporting for your territory. You are a lifelong learner who works collaboratively with internal and external partners to differentiate, implement and support new technologies in Surgical Ophthalmology. The Alcon Surgical Account Manager is the key driver of the Sales & Sales Support team that helps provide access to leading surgical ophthalmology products, ensuring the delight of eye care professionals who help people to see brilliantly.

In this role, a typical day will include:

• Achieve sales targets and promote products to medical practitioners and allied health care professionals
• Drive sales, productivity, and performance targets within budgets and timescales
• Develop business plans and implement activities like customer events, sales and marketing campaigns, and sales presentations
• Provide key account/hospital network support and market access support, including referral networks
• Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors
• Achieve agreed contact, coverage, and frequency targets through various communication channels
• Ensure customer satisfaction and build best-in-class customer relationships
• Handle inquiries and complaints quickly and professionally in accordance with company procedures
• Complete all reports accurately and on time
• Contribute positively to the Sales and Marketing team through cooperative relationships and collaborative efforts to achieve team and company objectives

• Achieve sales targets and promote products to medical practitioners and allied health care professionals
• Drive sales, productivity, and performance targets within budgets and timescales
• Develop business plans and implement activities like customer events, sales and marketing campaigns, and sales presentations
• Provide key account/hospital network support and market access support, including referral networks
• Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors
• Achieve agreed contact, coverage, and frequency targets through various communication channels
• Ensure customer satisfaction and build best-in-class customer relationships
• Handle inquiries and complaints quickly and professionally in accordance with company procedures
• Complete all reports accurately and on time
• Contribute positively to the Sales and Marketing team through cooperative relationships and collaborative efforts to achieve team and company objective