Account Manager at Swapcard
Remote, Scotland, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

19 Jul, 25

Salary

0.0

Posted On

19 Apr, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Client Accounts, Business Units

Industry

Marketing/Advertising/Sales

Description

OUR MISSION

Swapcard is the leading AI-powered event platform designed to drive revenue growth and foster meaningful connections at in-person and hybrid events. We recognize the importance of teamwork in successful events; that’s why Swapcard is fueled by a team of innovators who are passionate about helping organizers build future-proof events.

QUALIFICATIONS

  • Own a defined set of client accounts in your given territory.
  • Develop and nurture relationships with senior stakeholders to renew and expand financial partnership.
  • Proactively engage with additional geographies, business units and divisions to identity and secure additional business.
  • Increase client satisfaction to 80% (with customer success team)
  • Secure client portfolio and eliminate competitor threat
Responsibilities
  • Being responsible for a set of defined accounts you will need to manage the administration of internal systems and the coordination of services efforts/deployment of resources to deliver to client goals.
  • Adoption and development of best practices for Account penetration and development will be a big part of this role as we seek to further understand how to retain and grow our current customer base.
  • Results both financial and leverage are critical to the success of this role. Reliable forecasting and deal transparency as well as reference case development and roadmap inputs will form part of the measures of success for performance assessment.
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