JOB SUMMARY:

The Maintenance Account Manager (MAM) serves as the primary point of contact for a portfolio of commercial and/or residential lawn maintenance clients. This role is responsible for overseeing crew performance, ensuring service quality, managing property audits, resolving client concerns, coordinating equipment and material needs, and driving customer satisfaction and retention.

REQUIREMENTS:

• 2–4 years of experience in landscape maintenance, preferably in a supervisory or account management role
• Strong knowledge of turf, plant care, irrigation systems, and seasonal landscape practices
• Excellent communication and customer service skills
• Proficiency in CRM, scheduling, and mobile job management software
• Valid driver’s license and clean driving record
• Bilingual (Spanish/English) is a plus
  Job Type: Full-time
  Pay: $50,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Employee discount
• Flexible schedule
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement

Ability to Commute:

• Vidalia, GA 30474 (Preferred)

Ability to Relocate:

• Vidalia, GA 30474: Relocate before starting work (Preferred)

Work Location: In perso

• Serve as the main liaison between the client and the company for all maintenance services
• Conduct routine property visits to ensure work meets company standards and client expectations
• Handle service issues and client complaints with a proactive and solution-oriented approach
• Coordinate enhancements, upsells, or seasonal proposals with clients when appropriate