Account Manager - Telecoms at RADIUS FLEET SERVICES PTY LTD

Crewe, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Retention, Upselling, Cross Selling, Relationship Management, Account Management, Churn Reduction, Commercial Acumen, Pipeline Building, Customer Experience, Profitability Management, Stakeholder Management, Proactive Review Strategy, Team Player, Initiative, Flexibility, Confidentiality

Industry

Business Consulting and Services

Description

Company Description Heard of us? We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Job Description The role of Account Manager – Mid Market is an exciting new role as a part of an expanding team in the Account Management team. You will be responsible for the in-life management and retention in a well-established area of the business. This role is office based in Crewe, and you’ll be a part of a vibrant office environment. The key to success in this role is to have a strong will to be customer-focused with an appetite for customer retention and upsell. You will report into our Mid Market Sales Manager. Your key responsibilities day to day will be… Responsible for in-life management of a customer base, by developing personal relationship with key clients, identifying new opportunities within that base, strengthen and secure through relationship management Keep churn within account base to

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Responsibilities

The Account Manager will be responsible for the in-life management and retention of an established customer base by developing personal relationships with key clients and identifying new opportunities for cross-selling and upselling. Key goals include keeping customer churn below 5% while delivering an outstanding customer experience and managing profitability according to commercial guidelines.