Account Manager at The Mill Adventure LTD

Saint Julian's, Central Region, Malta -

Full Time

Start Date

Immediate

Expiry Date

01 Feb, 26

Salary

0.0

Posted On

03 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, iGaming Experience, Communication Skills, Interpersonal Skills, Project Coordination, Customer Feedback, Problem Solving, Teamwork, Innovation, CRM Tools, Business Intelligence, Training, Relationship Management, Motivational Skills, Analytical Skills, Operational Excellence

Industry

technology;Information and Internet

Description

The Mill Adventure is a scale-up with the ultimate mission of building awesome products that will change the way the iGaming industry operates. We started our journey in 2019, with the vision of building a technology driven organisation and creating a team consisting of the best of the best specialists in their respective fields. Today, we provide a complete gaming platform, including licences and operations, for rapid deployment and success in iGaming. Our team of 130+ technology and iGaming experts is guided by passion for invention, operational excellence and commitment to improve the inefficient. We trust and value our team and we strive to accommodate the right working conditions for each individual, in remote, office based or mixed models. We see the strength in being different and embrace the cultural diversity existing in our group. As our business continues to grow, we are looking for an Account Manager to bring predictability and visibility to our clients, whilst also providing clarity and information to our internal Teams too (clear requirements, clarify expectations) The selected individual will be a people’s person, someone who can nurture the relationship with our partners, understand their needs and share updates in the best way possible. Responsibilities: Own the relationship between the company and the partners Provide Project Managers, Product Owners and Tech with customer feedback and requests through relevant channels Coordinate projects and activities for partners, within the company Coordinate and communicate roadmaps, roll-out of system integrations, product features, promotional tool and back-end and front-end releases to partners Educate and train new and existing partners for systems, tools and features available Track and report on account status on regular basis for relevant KPIs Follow up on partner's projections and results Coach and challenge our partners, always being a step ahead and identifying improvement areas Manage, maintain and inform of news, game release schedule, access, promotions and marketing material to partners via relevant channels Contribute to business discussions around the company's day-to-day operations and long-term strategy You'll be a great fit if you have: Relevant iGaming experience, as an Account Manager with a Platform Provider Strong account management skills Strong ownership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organisations Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence Experience of working with a CRM or Business Intelligence tool is a plus Excellent communication (written, verbal and presentation) and interpersonal skills A lean, focused company, offering a flexible working environment The opportunity to work with and learn form a highly skilled, talented team A great company culture, where accountability is innate, transparency is key and competency is virtue Being part of a small, tight knit, caring community Work equipment of your choice Private health insurance Learning budget Fitness benefit Parking/transport or co-working allowance Company wide and team based get togethers

Responsibilities

The Account Manager will own the relationship between the company and its partners, providing clarity and information to both clients and internal teams. They will coordinate projects, communicate updates, and educate partners on systems and tools.