Full job description

Workwear Uniform Group Ltd (WWUGL) is a leader in the sourcing, design, manufacture and distribution of technical workwear, PPE and bespoke corporate uniforms.

Boasting £100m annual turnover and an international reach, the Group comprises multiple brands who each excel in a distinct part of the workwear lifecycle. This enables us to offer cradle-to-grave solutions to household brands spanning construction, healthcare, rail, logistics, banking, retail, tourism and more.

You'll play a central role in driving the growth of two of the Group’s key brands: Direct Corporate Clothing (off-the-shelf PPE and workwear contract specialists) and Incorporatewear (bespoke corporate uniform specialists).

You’ll also help establish WWUGL as a renowned brand in and of itself.

KEY RESPONSIBILITIES

- Full contract and client relationship management and responsibility

- Client retention through contract extensions and involvement with associated tendering activity

- On time in full delivery of client rollouts through use of critical path planning

- Sales growth through active promotion of cross-selling and account development

- Margin protection through pricing reviews and price file maintenance

- Delivery of garments to agreed SLAs

- Accurate forecasting of client spend

- Maintenance of accurate client data including wearer wardrobe profiles

- Completion of relevant KPI and ad hoc reporting

- Management of aged debt with clients

- Management of client orders and stock levels

- Management of outstanding debts, where requested

- Management of associated Account Administrator

- Ad hoc duties, as required.

- Communicating and meeting on a regular basis with key internal staff as listed below to ensure co-ordinated customer response

- Awareness of company’s ISO 19001, 14001 and 45001 accreditations, objectives, and requirements.

- Attend annual company training and refresher courses.

- Any additional task or duties requested by management.

KNOWLEDGE AND EXPERIENCE REQUIREMENTS

- Proven experience of B2B account management

- Excellent communication skills at all levels

- Excellent analytical skills

- Highly organised with a flexible working approach

- Knowledge and understanding of relevant internal reporting systems

- Pragmatic and practical management and development skills

- Awareness of situations requiring customer empathy

- Ability to work under pressure and achieve tight deadlines

- High level of interpersonal skills.

- Proven sales track record.

- Strong sales negotiator.

- Good level of project management skills.

- Excellent time management skills.

- Good knowledge of the textile or garment industry

- Good IT appreciation and practical ability particularly Excel

- Previous experience within the corporate clothing sector desirable but not essential.

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Free parking

Experience:

• B2B: 2 years (required)
• Account Management: 2 years (required)
• Workwear or Garments: 2 years (required)

Work Location: In person