DESCRIPTION

We are looking for our next Client Services Superhero. Come and join us as an Account Manager.
Together is a dynamic creative agency, specialising in Brand, Digital, Social and Film.
We’re passionate about building authentic, collaborative relationships and are proud of the outstanding connections we build and nurture with our clients.
People and behavioural change are truly at the heart out what we do, and our client services team are committed to developing real relationships and delivering incredible work. It’s all part of our team mission:

KEY RESPONSIBILITIES

We’re growing and expanding our teams and are now searching for a new Account Manager to join our talented team.
Central to all client activity, you will be responsible for managing the full marketing mix for your clients across a wide array of touchpoints, including, but not limited to, branding, print, digital, social and OOH. This role is ideal for someone with a proven track record in social media management, particularly across the FMCG and Food & Beverage industries. With social media being one of our fastest-growing teams, there will be a number of social clients which you will be responsible for.
If you’re highly organised, proactive, and thrive in a fast-paced environment, we’d love to hear from you.

So, what’s it really about?

• Managing a varied portfolio of clients, acting as the main day-to-day contact, you’ll build trusted relationships and deliver a consultative approach across social and wider marketing touchpoints.
• Leading on social media activity, from campaign planning to content creation and reporting, you’ll be hands-on in shaping and executing activity across platforms including Instagram, Facebook and TikTok.
• Driving the commercial agenda and ensuring clients are fully aware of the great work the agency do and the true impact we can have on their brand development

• Providing exceptional client servicing skills at a most senior level to glean real trust in the work you and your team do.

• In a nutshell, you will help make our clients famous and ensure they want to stay with us forever!

SKILLS AND EXPERIENCE NEEDED FOR THIS ROLE:

• 3–5 years’ experience in account management with a strong focus on social media (client or agency side), ideally managing social-first campaigns end-to-end
• Sound project management skills with exposure across the full marketing mix, including: branding, print, OOH, digital and social
• Experience of working across brands of differing size and spend
• Experience of supporting with / exposure to a variety of areas, including social media, content creation + filming, campaign roll-out, branding, print and digital
• Experience of leading a portfolio of accounts and managing day to day client comms
• Experience across Meta (Facebook and Instagram) and TikTok.
• Strong understanding of social media platforms, trends, and best practices.
• Content creation know-how, from briefing and overseeing to rolling up your sleeves: filming, editing, and producing social-first content (using tools such as Adobe Premiere Pro, Final Cut Pro, CapCut Pro, etc.)
• Strong analytical skills with the ability to interpret and act on performance data.
• Highly versed in the creative process and managing multi-platform creative through the studio
• Great ability to recognise and act on opportunities as they arise, both within your discipline and across the wider agency
• A polished yet human approach to presenting – both in preparation and delivery
• Ability and willingness to travel to client locations throughout the UK and abroad (UK driving license in desirable)