Account Manager Travel Retail at Rituals

Amsterdam, North Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

0.0

Posted On

30 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Growth, Profitability Targets, Customer Service Standards, Product Knowledge Education, Merchandising Objectives, KPI Monitoring, Visual Merchandising, Stock Level Management, Staff Motivation, Travel Scheduling, Action Plan Development, Event Planning, Brand Ambassador Development, Account Management, Customer Relations

Industry

Personal Care Product Manufacturing

Description

Job Description You are all about growing sales and achieving our goals You manage a number of accounts within our Travel partner stores in order to ensure that sales and profitability targets are achieved or exceeded. To instil the highest standards of customer service and product knowledge into host stores staff. To ensure merchandising objectives, operating standards and controllable costs are managed effectively in stores and reporting is carried out in a timely and effective manner. For 40 hours per week, you: Achieve and, wherever possible, exceed sales and profit budgets, corporate and individual productivity goals for shelf and stores to maximise customer conversion and add on selling results by close monitoring of KPI measurements. Take appropriate action to address performance issues where necessary in conjunction with the management team Ensure the highest standards of visual merchandising and presentation in line with pre-determined company initiatives are maintained on all accounts according to the brand guidelines Ensure that stock levels are regularly reviewed and maintained to maximise sales and liaise direct with the marketing team to ensure the store is adhering to the required standards Motivate and educate the staff of the Travel partner stores to make sure there is sufficient knowledge of the assortment and to make them true ambassadors of the brand Are being responsible to efficiently schedule your own travels from A-Z Other than that, you develop action plans, in consultation and approval of the management team, to increase sales, address problem areas and capitalise on trends and identify ways to increase sales through analysis of stores business sales reports. You plan and coordinate appropriate local events to increase sales, brand awareness and customer loyalty, in conjunction and approval of the management team. Last but not least, manage the planning, co-ordination and implementation of store events and the promotional calendars. Join our team Together with 32 other colleagues you will be a team member of the Travel Retail team where you will report to the Sr. Account Manager. Just like you, they have a result-oriented way of working together. Qualifications About you: High on energy, low on ego and with a little bit of humor. You are also 'one of a kind' because of your energy and flexibility. In addition, you have a strong customer and frontline focus. You love working together with Travel Partners and to go on business trips. On top of it, you have: (Some) experience in account management or brand management Perfect skills of the English language Good skills of other European languages is a pre Experience in establishing, developing and upholding customer relations A Bachelor’s degree The energy and flexibility to travel 3-4 days a week Your benefits If you feel good, our customers feel good. Therefore, as an Accountmanager based on a 40-hour work week, you get: A salary that matches your knowledge and experience. Macbook and iPhone An awesome located Central Head Office in the centre of Amsterdam 20% discount on our products. Unlimited acces to the ‘Rijksmuseum’ A privium membership at Schiphol Airport A travel allowance for the intensive frequent travels Rituals Job Grade HO: 14 Rituals Job Family: Account Management Department: Central Head Office Head Office Department: Travel

Responsibilities

The role focuses on managing Travel partner accounts to achieve or exceed sales and profitability targets while ensuring high standards of customer service and product knowledge among host store staff. Key duties include monitoring KPIs, managing merchandising, reviewing stock levels, motivating store staff, and developing sales action plans and local events.