Full job description

Sales & Accounts Growth Manager – Branded Merchandise

POD – Promo on Demand

Villawood, NSW | Full-time | Hybrid

Are you an experienced branded merchandise sales professional who knows how to turn a customer brief into a creative, commercially successful solution?

POD – Promo on Demand is looking for a Sales & Accounts Growth Manager to generate new business, grow key customer accounts and deliver end-to-end branded merchandise programs.

This role is dedicated to POD and is ideal for someone with current experience in promotional products, corporate merchandise or branded apparel. You will work with customers from initial concept and product sourcing through to quoting, artwork approval, production, online stores, inventory and fulfilment.

About POD

POD delivers end-to-end branded merchandise and promotional product solutions, including:

• Corporate merchandise and promotional products
• Branded apparel
• Campaign and event merchandise
• Client-branded online stores
• Product sourcing and procurement
• Inventory management
• Kitting, packing and distribution
• On-demand ordering and fulfilment

We work with corporate organisations, retailers, franchises, agencies and other businesses to create merchandise programs that bring their brands to life.

The Opportunity

As our Sales & Accounts Growth Manager, you will be responsible for building a strong sales pipeline, winning new customers and identifying growth opportunities within existing accounts.

You will develop creative merchandise solutions, prepare commercially accurate quotations and coordinate projects with customers, suppliers and internal teams.

This is a hands-on role for someone who understands both the relationship and operational sides of merchandise sales.

Key Responsibilities

• Generate and convert new branded merchandise opportunities.
• Manage and grow a portfolio of POD customers.
• Conduct outbound calls, emails, meetings and presentations.
• Develop tailored merchandise proposals and product recommendations.
• Source products from local and international suppliers.
• Prepare accurate quotations covering products, decoration, freight, storage and fulfilment.
• Negotiate pricing while maintaining approved margin expectations.
• Coordinate samples, artwork, proofs, production and delivery.
• Identify opportunities for branded online stores and inventory programs.
• Support stock forecasting, replenishment, kitting and fulfilment.
• Maintain accurate sales pipelines, forecasts and customer records.
• Track orders and provide customers with timely progress updates.
• Resolve customer, supplier or delivery issues professionally.
• Achieve agreed revenue, margin and account-growth targets.
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