Account Manager at White Cloak Technologies

Manila, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

0.0

Posted On

30 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Business Development, Client Services, Sales Cycle, Relationship Management, Proposal Creation, Negotiation, Communication, Presentation Skills, Attention to Detail, Collaboration, Lead Qualification, Client Satisfaction, Revenue Growth, Internal Coordination, Documentation

Industry

Software Development

Description

We are looking for a results-driven and client-focused Account Management / Business Development professional to own and grow client relationships from initial lead engagement through long-term partnership. In this role, you will serve as a key point of contact for prospects and clients, translating business needs into well-scoped solutions while managing the full sales cycle. You will work closely with internal teams to deliver value-driven proposals, identify expansion opportunities, and ensure smooth handoffs to delivery. The ideal candidate is highly organized, proactive, and skilled at balancing relationship management with revenue growth in a fast-paced, collaborative environment. Responsibilities Handle and respond promptly to leads, qualify opportunities, understand client needs and challenges, and convert them into active engagements. Manage the end-to-end sales cycle for prospects—from initial conversation to scoping, proposal creation, negotiation, and handoff to delivery teams. Build and nurture strong client relationships to ensure satisfaction, retention, and long-term partnership growth. Actively identify expansion opportunities within existing accounts by understanding client roadmaps, challenges, and upcoming initiatives. Maintain regular communication and check-ins with clients to monitor account health, ensure alignment, and uncover new business needs. Coordinate with internal teams to ensure that proposed solutions are feasible, well-scoped, and aligned with client expectations. Support the development of proposals, presentations, project scopes, pricing, and client-specific strategies. Track and manage lead pipelines, sales activities, and account status using CRM tools and internal systems. Maintain proper documentation of all interactions, requirements, decisions, and updates for both leads and existing accounts. Achieve revenue targets, forecast account growth, and refine lead management processes. Ensure smooth transitions of closed accounts into delivery, maintaining involvement as needed to uphold relationship quality and client satisfaction. Qualifications 2–5 years of experience in account management, business development, client services, or a sales-related role, ideally in a digital agency or technology company. Proven experience converting leads into qualified opportunities or closed engagements. Strong communication, presentation, and negotiation skills. Ability to manage multiple leads, accounts, and conversations simultaneously while maintaining high attention to detail. Client-first mindset and strong relationship-building skills. Ability to work collaboratively with cross-functional internal teams.

Responsibilities

The Account Manager will handle leads, manage the sales cycle, and build strong client relationships to ensure satisfaction and growth. They will also coordinate with internal teams to deliver proposals and track account status.