Account Manager at WSC Sports

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

25 Mar, 26

Salary

0.0

Posted On

25 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Success, Account Management, Project Management, Technical Integration, Product Implementation, Content Delivery, Business Reviews, Data Extraction, Consulting, Upselling, Video, Social Media, Media Streaming, Technology Understanding, Sports Interest

Industry

technology;Information and Media

Description

WSC Sports, the pioneer in AI-powered sports content technology, empowers their clients world-wide to connect with their fans through AI-tailored sports content experiences. WSC Sports’ platform automates the creation, management and distribution of content, enabling sports rights holders to expand reach, grow fan bases, and unlock revenue opportunities across digital platforms. Why WSC Sports: You’ll work in an awesome environment alongside some of the most innovative people in the industry, using cutting-edge technologies and tools (video editing, Gen AI, data, etc.). At WSC Sports, you have the opportunity to directly influence the products and tools used by our clients, including sports giants such as the NBA, Bundesliga, LaLiga, ESPN - and that’s just the beginning of what WSC Sports has to offer! Join us and be a part of the best team in tech as we Fuel the Fandom worldwide. What you’ll do: Serve as the relationship owner for EMEA-based clients A key point of contact for all areas, from technical integration to product implementation and content delivery. Utilize project management skills to drive seasonal/annual project planning, governance, and onboarding including detailed deployment timelines. Work closely with our account, product, and technical delivery teams based at the Tel-Aviv HQ Deliver quarterly business reviews to reflect the value the customer derives from our service. Extract value matter data from BI tools and reports. Build best practices methodologies and be your trusted customer's consultant. Identify upsell opportunities, leverage them, and discuss them directly with the customer. Requirements What you’ll need: 2-3 years of background in Customer Success/Account Management/equivalent role. Experience working in a tech B2B company, with a SAAS product. Ability to understand complex technology and explain it simply. Prior experience in onboarding/project management/training. Interest in sports, watching and talking about sports daily. Experience in video/social media/media streaming - an advantage. *Location: London

Responsibilities

Serve as the relationship owner for EMEA-based clients and act as a key point of contact for all areas, from technical integration to product implementation and content delivery. Deliver quarterly business reviews and identify upsell opportunities while building best practices methodologies.