Over the past 30 years, Zoho’s portfolio of cloud-based business software has grown from a single online word-processing tool to a comprehensive product suite that covers an industry-leading range of use cases, including sales, marketing, support, accounting, human resources, project management, business intelligence, and custom app development. With 55+ products on offer—and even more in the development pipeline—Zoho is a powerful, integrated ecosystem of advanced business solutions.
We’re looking for a strategic relationship-builder with a passion for business software and customer success. As an Enterprise Account Manager, you’ll work closely with some of our largest customers, ensuring they’ve had a smooth implementation and continue to get value from their Zoho investment. You’ll be their trusted advisor—checking in regularly, helping them explore new ways to optimize their ecosystem, and identifying opportunities to expand their Zoho footprint. This is a quota-carrying role with quarterly revenue goals, and successful performance is rewarded through sales commission structures.

SKILLS:

• Executive Communicator – Engage C-Suite and senior leaders in on-site and virtual meetings, translating strategic goals into actionable solutions.
• Trusted Advisor – Build credibility with decision-makers by uncovering core challenges and aligning recommendations to long-term objectives.
• Revenue Driver – Consistently achieve quarterly targets through consultative selling, strategic upsell, cross-sell, and account expansion.
• Tech Fluent – Rapidly master a portfolio of 60+ business applications, applying them to solve complex, cross-industry challenges.
• Professional Presence – Command attention and foster engagement in boardrooms, client sites, and high-stakes virtual discussions.
• Solution Expert – Communicate the business value of enterprise tools—CRM, IT management, BI, and marketing automation—to drive measurable results.

WHY YOU SHOULD OR SHOULDN’T APPLY

• We’re proudly private – Zoho isn’t chasing an IPO or exit. We invest in long-term innovation, our people, and a culture that values humility and autonomy. If stock options are your goal, this may not be the right fit.
• We hire for the long haul – We support our employees with the expectation of mutual loyalty and growth. If you’re just looking for a short-term stop, this likely isn’t it.
• You should genuinely enjoy software – A real interest in business and enterprise technology is key to thriving here. If software isn’t your thing, neither is this role.
• We value mindset over job titles – Flexibility, curiosity, and ambition matter more to us than status or hierarchy.
• Learning is part of the job – Our most successful team members are self-starters who aren’t afraid to dive in, explore, and figure things out as they go.
• We’re grounded, not flashy – You won’t find ping-pong tables or rooftop lounges here. Instead, we offer meaningful work, good people, and real work-life balance.
• Low ego, high standards – We care about doing great work and finding satisfaction in the process—not chasing clout.

RESPONSIBILITIES:

Our top performers don’t just meet expectations—they redefine them. They treat every interaction as an opportunity to add value, regardless of job title or function. If you’re someone who takes ownership, leans in, and thrives in a fast-moving environment, you’ll do well here.

WHAT YOU’LL DO:

• Engage Zoho’s most strategic accounts through on-site meetings, industry events, and virtual sessions, building trusted relationships with C-Suite and senior leaders.
• Travel to client locations and key events to strengthen partnerships, uncover opportunities, and drive executive alignment.
• Identify and execute strategic upsell, cross-sell, and expansion opportunities by understanding evolving business priorities.
• Own the full sales cycle—from discovery to proposal to close—collaborating with internal teams to deliver high-impact, long-term solutions.