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Account Managers (Client Success Manager) at Octal Philippines Inc.
Makati, National Capital District, Philippines -
Full Time

Start Date

Immediate

Expiry Date

24 Jul, 26

Salary

0.0

Posted On

25 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Client Relationship Management, Digital Marketing, Technology Solutions, Performance Metrics Analysis, KPI Reporting, Marketing Campaign Management, Technical Troubleshooting, Quality Assurance, Microsoft Excel, Google Sheets, Project Management, Data Analysis, Cross-functional Team Leadership, Strategic Planning, Resource Allocation

Industry

Information Technology & Services

Description
As a Client Success Manager, you will be responsible for ensuring client success and satisfaction by providing strategic guidance and tailored digital marketing and technology solutions. Key duties include building strong client relationships, analyzing performance metrics, creating KPI reports, and identifying business growth opportunities. The role involves managing and executing marketing campaigns, resolving technical issues, conducting QA checks, and delivering insights on digital trends. Additionally, the candidate will lead training sessions, maintain documentation, coordinate team schedules, and optimize resource allocation to meet client and business goals. ● Bachelor’s degree in Marketing, Business, Information Technology, or a related field with significant experience in the job role. ● With at least 3 years of working experience in client/account management in the digital marketing and/or technology industry. ● Proficiency in utilizing Microsoft Excel and Google Sheets is essential for this role. ● Excellent project management skills with the ability to manage multiple clients and projects simultaneously. ● Strong analytical skills with the ability to interpret data and provide actionable insights. ● Ability to align cross-functional teams toward common objectives. ● Skilled in motivating and guiding teams in delivering high-quality work.
Responsibilities
The Client Success Manager is responsible for building strong client relationships and delivering strategic digital marketing and technology solutions. They will manage marketing campaigns, analyze performance metrics, and lead cross-functional teams to achieve business goals.