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Account Operations Specialist at NTT DATA
Guadalajara, jalisco, Mexico -
Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Metrics Management, Project Management, Documentation Standards, Reporting Structures, KPI Tracking, Risk Management, Financial Forecasting, Workforce Planning, Cost Tracking, Executive Reporting, Presentation Skills, Data Analysis, Consolidation, Stakeholder Communication, Issue Escalation, Capacity Analysis

Industry

IT Services and IT Consulting

Description
Define, enforce and follow metrics management across multiple organizations. Develop and maintain project templates, documentation standards, and reporting structures. Collect, analyze, and consolidate project status reports across the portfolio. Track KPIs, milestones, dependencies, risks, and issues. Escalate variances or critical risks to stakeholders when needed. Support workforce planning and capacity analysis. Support project budgeting, cost tracking, and financial forecasting. Prepare executive-level updates and presentation Provide invoices, reports, graphs Work US schedule, some work over the weekends because of timesheet approvals
Responsibilities
The Account Operations Specialist will define and enforce metrics management across multiple organizations and develop project templates and documentation standards. They will also track KPIs, milestones, and risks, and prepare executive-level updates.