Account Optimization Manager at Hotelbeds Group
Bangkok, , Thailand -
Full Time


Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Interpersonal Skills, Cultural Versatility, Empathy, Data Analysis, Negotiation, System Expertise, Contracting

Industry

Leisure;Travel & Tourism

Description
HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: About Us: HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together local and global brands in accommodation, transport, activities and payments through a network of 300,000 hotels and 60,000 high‑value clients across 140 source markets. Tech‑driven with a customer‑first philosophy, our commercial teams combine deep market knowledge with a global approach and a local touch. Our people—Team HBX Group—are the heart of the company, encouraged every day to move fast, dream big, and make the difference. We believe that our unique combination of tech + data + people sets us apart. Job Summary: Working as part of a high-performing, collaborative commercial team, you will continually enhance the competitiveness and availability for sale of the product across an assigned portfolio of hotels to optimize overall performance. Responsibilities: Renegotiate contracting conditions with our hotel suppliers, to maximize availability, offers, best available rates & loading with the maximum level of system expertise the commercial conditions. Apply specific actions on the product and give the right priorities always driven by the data provided on the company dashboards. Obtain new offers and extra availability directly loaded in the system by the supplier. Partner internally with the Contracting Manager to achieve a high-quality collaboration, sharing information, strategies and by driving high levels of efficiency. Proactively manage contact with assigned hotel suppliers daily. Qualifications: Excellent communication skills, in the local Language and English Excellent interpersonal skills and strong cultural versatility and empathy Passionate about customer satisfaction, with a personal commitment to organizational excellence High values and high standards of personal integrity At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected. Join us and be part of a team where equal opportunities truly make a difference. You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment. Have the opportunity to build strong and lasting business relationships and friendships from around the world. Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. In case you didn’t know, we’re one of the world’s leading travel tech businesses. We’re game-changers, disruptors and the people who connect the world’s travel players, the glue that bonds us all together. What do we do? 01 We buy room nights from hotels that we sell on to our network of high value clients such as tour operators and travel agents. 02 We use our innovative tech platforms to distribute these room nights to our clients, who sell them on to the end customer. 03 We can also offer experiences (like excursions, theme park tickets and other fun stuff) and transport options to our clients so they can make amazing packages for their customers. 04 We help our partners to grow – because when they grow, we grow. 3000+ Awesome People 88 Different Nationalities 300k Hotels Worldwide 60k High Value Clients 1 Team 1 Culture 1 Mission 140 Source Markets Worldwide Now more than ever, ESG is critical to our business, and we don’t just talk about it, we put our words into action. We’ve joined Amazon and The Climate Pledge to become net zero carbon by 2040, a decade ahead of the Paris Climate Agreement. We’ve been certified as carbon neutral for four years on the row. We’re committed to protecting the environment in all the places we work. We support the economic and social development of our regions through our Corporate Volunteering Programme. We respect human rights and work hard to make sure we don’t commit any violations.
Responsibilities
The role involves continually enhancing product competitiveness and availability across an assigned hotel portfolio to optimize overall performance. Key duties include renegotiating contracting conditions with hotel suppliers to maximize availability and rates, and applying data-driven actions to the product.
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