About the Role

Step into a high-impact, fast-paced role with an industry-leading business located in the heart of Sydney CBD. We are seeking a commercial, sharp, and proactive Senior Accounts Receivable Analyst to drive end-to-end debt management, resolve complex disputes, and optimize financial performance.

Working closely with senior finance leadership, you won't just be chasing numbers, you will act as the key escalation partner, influence customer outcomes, and serve as the Subject Matter Expert (SME) on major tech integrations and process improvements.

What You’ll Do

• Drive Complex Dispute Resolution: Act as the premier escalation point for high-profile customer accounts, balancing revenue protection with exceptional customer experience.
• Lead Risk & External Recoveries: Oversee high-risk account monitoring and partner directly with Mercantile Agents to negotiate payment strategies and minimize bad debt write-offs.
• Shape Financial Insights: Deliver sharp, high-level month-end debtors analytics, trend reports, and actionable commentary for leadership.
• Champion Systems & Process Innovation: Serve as the AR Subject Matter Expert on system integration projects and pioneer operational efficiencies.
• Safeguard Revenue: Maintain strict compliance across credit policies while refining process documentation.

What You’ll Bring

• 5+ years of experience excelling within high-performing AR and collections teams
• In-depth expertise in Mercantile Agent operations and Australian business structures.
• Superior negotiation, stakeholder management, and dispute-resolution skills.
• Strong analytical mindset with a background in complex reporting.
• Tertiary qualification in Finance, Business, or a related discipline.

Why Apply?

• Prime Sydney CBD location surrounded by top-tier dining and transport hubs.
• Ownership of high-visibility project work and system implementations.
• Vibrant, high-energy corporate culture with genuine room to make an impact.
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