JOB SUMMARY:

We are looking for a detail-oriented and proactive Order-to-Cash (OTC) Operations Associate to join our team. In this role, you will be responsible for managing key aspects of the accounts receivable process, ensuring smooth financial transactions, and maintaining strong client relationships. If you have a passion for problem-solving, analytical thinking, and process optimization, we’d love to hear from you!

• Accounts Receivable Management – Maintain accurate records and ensure timely processing of payments.
• Billing Processing – Generate, verify, and process invoices efficiently to ensure timely collection.
• Cash Application Processing – Reconcile incoming payments and apply them accurately to customer accounts.
• Cash Flow Monitoring – Track and analyze cash inflows to support financial planning and decision-making.
• Change Management – Adapt to new processes, technologies, and client requirements to enhance operational efficiency.
• Client Relationship Management – Collaborate with stakeholders to resolve queries, address concerns, and ensure a seamless payment experience.
• Bank Reconciliation – Match and reconcile Bank statement lines against the Payments and receipts in the client system