Account Representative at Alphabe Insight Inc

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

63000.0

Posted On

19 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Customer Service, Communication Skills, Organizational Skills, Time Management, Multitasking, Microsoft Office, CRM Tools, Detail-Oriented, Customer-First Attitude

Industry

Public Relations and Communications Services

Description

Company Description About Us – Story Lane Box At Story Lane Box, we craft meaningful customer experiences by combining thoughtful service with innovative solutions. Based in Houston, TX, our team is committed to helping individuals and businesses navigate their unique journeys through clear communication, personalized assistance, and unwavering professionalism. We believe that every interaction is an opportunity to build trust and deliver value — and we’re looking for passionate individuals to grow with us. Job Description Job Description We are seeking a motivated and detail-oriented Account Representative to join our dynamic team in Houston. The ideal candidate will be responsible for maintaining strong client relationships, managing accounts, and ensuring service excellence. This is a great opportunity for someone with excellent communication and organizational skills looking to grow within a supportive and fast-paced environment. Key Responsibilities Serve as the main point of contact for assigned clients and accounts Maintain and strengthen client relationships by delivering exceptional service Prepare and present reports, updates, and performance metrics Coordinate with internal departments to meet client expectations and deadlines Resolve client issues promptly and effectively Identify opportunities for upselling or cross-selling services Maintain accurate records of all interactions and transactions Support new client onboarding and account setup Qualifications Qualifications Bachelor’s degree in Business, Marketing, Communications, or related field (preferred) Proven experience in account management, customer service, or related roles Excellent verbal and written communication skills Strong organizational and time management abilities Ability to multitask and manage several projects simultaneously Proficiency in Microsoft Office and CRM tools Detail-oriented with a customer-first attitude Additional Information Benefits Competitive salary: $57,000 – $63,000 annually Opportunities for professional development and career advancement Supportive and collaborative team environment Comprehensive training and onboarding Growth-oriented workplace culture

Responsibilities

The Account Representative will serve as the main point of contact for assigned clients, maintaining and strengthening client relationships through exceptional service. They will also prepare reports, coordinate with internal departments, and resolve client issues effectively.