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Account Representative - Knoxville, TN at DCM Services

Knoxville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

18.0

Posted On

21 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Phone-Based Collections, Software Systems Navigation, Compliance, Ethics, Multitasking, Communication, Detail-Oriented, Teamwork

Industry

Financial Services

Description

Description Make your next move your best move — join the DCM Services team! At DCM Services, we specialize in receivable solutions — but what truly sets us apart is our people-first culture. We emphasize balance, support, and career growth, and we’re proud to offer a workplace where employees thrive. What You’ll Do: • Provide compassionate phone-based collections support • Work across multiple software systems during calls • Help consumers resolve accounts in a compliant, ethical manner What You’ll Get: • NO WEEKENDS -- Monday-Friday flexible scheduling options! • Competitive hourly pay + monthly bonus + commission • 100% work-from-home with company-provided equipment (however you MUST be located in South Carolina) • Supportive team culture and strong leadership • Opportunity to grow your career with a stable, established company Requirements What You’ll Bring: • High school diploma or GED required • 1+ year of collections, call center, or customer service experience • Strong multitasking and communication skills • Detail-oriented with a positive, team-focused mindset All job offers are contingent on successful background check and drug screening. DCM Services is an Equal Opportunity Employer & Veteran Friendly. #DCMCC1

Responsibilities

The role involves providing compassionate phone-based collections support to consumers, helping them resolve accounts in an ethical and compliant manner. Representatives will need to work across multiple software systems while interacting with customers over the phone.