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Account Representative - Norfolk, VA at DCM Services

Norfolk, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Compassionate Collections Support, Multitasking, Communication Skills, Detail-Oriented, Team-Focused Mindset

Industry

Financial Services

Description

Description Make your next move your best move — join the DCM Services team! At DCM Services, we specialize in receivable solutions — but what truly sets us apart is our people-first culture. We emphasize balance, support, and career growth, and we’re proud to offer a workplace where employees thrive. What You’ll Do: • Provide compassionate phone-based collections support • Work across multiple software systems during calls • Help consumers resolve accounts in a compliant, ethical manner What You’ll Get: • NO WEEKENDS -- Monday-Friday flexible scheduling options! • Competitive hourly pay + monthly bonus + commission • 100% work-from-home with company-provided equipment (however you MUST be located in Virginia) • Supportive team culture and strong leadership • Opportunity to grow your career with a stable, established company Requirements What You’ll Bring: • High school diploma or GED required • 1+ year of collections, call center, or customer service experience • Strong multitasking and communication skills • Detail-oriented with a positive, team-focused mindset All job offers are contingent on successful background check and drug screening. DCM Services is an Equal Opportunity Employer & Veteran Friendly. #DCMCC1

Responsibilities

Provide compassionate phone-based collections support and help consumers resolve accounts in a compliant, ethical manner. Work across multiple software systems during calls.