Provide administrative support to the Support Services team including monthly invoicing, month-end procedures, processing and following-up on program registrations, memberships and facility booking requests
Administration, reconciliation and reporting for Recreation and Culture receivables relating to memberships, facility booking and program registration, and Community Use of Schools Reciprocal agreement
Process postdated and schedule payments daily/monthly, as required. Follow up on declined payments and returned payments
Daily balancing of payments, prepare bank deposits and complete required revenue reports and documentation to ensure cash handling guideline standards are met
Reconciliation and financial administration of user group insurance program, SOCAN and Re:Sound tariffs and lease property payments.
Administration of third-party billing and fee assistance programs.
Update and maintain client data as needed
Perform program modifications on behalf of department staff as needed
Support customer account inquiries and follow up with various department staff to resolve accounting issues
Provide support to other department staff as required
Assist in quality assurance initiatives to ensure information is accurate for self-service offerings to the public, while promoting good customer service
Ensure all data entry complies with Town policies and procedures
Generally, promote the overall operation of Oakville’s Recreation and Culture department goals
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