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Account Resolution Specialist at Rave Financial Credit Union

Beaumont, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Debt collection, Negotiation, Communication, Listening, Attention to detail, Critical thinking, Decision making, Mathematical skills, Organization, Time management, Computer software proficiency, Accounts receivable, Accounts payable, Customer service

Industry

Financial Services

Description

Role: To preserve the credit union's assets by controlling and collecting on early delinquent loan accounts, and the first point of contact for the department. Collects on negative shares and return item checks to prevent the credit union loss. Knowledge and Skills: Experience: One month to twelve months of similar or related experience. Education: A high school education or GED. Interpersonal Skills: Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information. Other Skills: 1. Understanding of applicable regulations and procedures; knowledge of accounts payables and receivable is helpful. 2. Excellent listening and communication abilities. 3. Strong attention to detail, well organized, and goal oriented in a high-paced work environment. 4. Critical thinking, decision making, and learning skills are a must. 5. Must have above average listening, communication and negotiating skills. 6. Able to prioritize, meet deadlines and manage multiple responsibilities. 7. Must be able to operate related computer software and business equipment provided by the credit union. 8. Professionalism in appearance, dress and attitude is a must. 9. Strong mathematical skills. 10. Ability to work as a member of a team and embrace the credit union philosophy and the Credit Union Mission, Vision, and Core Values.

Responsibilities

The Account Resolution Specialist is responsible for controlling and collecting on early delinquent loan accounts to preserve credit union assets. They also manage negative shares and returned item checks while serving as the primary point of contact for the department.