Account Resolution Specialist at Vital Holdings LLC

Memphis, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounts Receivable, Customer Service, Analytical Skills, Problem-Solving Skills, Communication Skills, Interpersonal Skills, Presentation Skills, Microsoft Office Suite, Excel, PowerPoint, Outlook, Cash Application, Billing, Research Skills, Team Collaboration, Time Management

Industry

Consumer Electronics

Description

Description Position Summary: The Cash Application Specialist is a position reporting directly to the Accounts Receivable Manager and this role ensures the integrity of financial data by applying customer payment to accounts in a timely, accurate manner. Responsibilities: Post daily Post daily customer payments including ACH, wire transfers, lockbox, EFT, credit cards and checks his Cash Application Specialist is responsible for accurately applying customer payments to accounts receivable in a timely manner. Some additional responsibilities include: Applying cash accurately to customer accounts and invoices in accordance with company policies Communicate with customers to obtain remittance details of clarify payment discrepancies Partner with Collections, Local Offices, and Sales teams to resolve account issues Investigate short-pays, overpayments, and deductions. Research and resolve unapplied or misapplied payments Research and resolves customer problems and complaints on billing, cash application and account issues Core Competencies Technical Knowledge – Working Experience The preferred candidate will have a strong working knowledge of accounts receivable processes and strong customer service background. The individual will also be familiar with interaction between accounting systems, operating systems, and invoicing. Requirements Job Specific Competencies Business Ethics – Basic Experience Knowledge of practices, behaviors, applicable laws, rules, and regulations governing proper business conduct: ability to demonstrate ethical behavior in diverse situations. Skills – Basic Experience Strong analytical and problem-solving skills Excellent communication, interpersonal and presentation skills Highly energetic self-starter with a focus on obtaining results. Ability to multi-task, work under tight deadlines, and quickly adjust to changing priorities. Demonstrated ability to work collaboratively across teams and independently to meet deadlines and produce deliverables. Technical skills beyond job specific technology include Microsoft Office Suite, Excel, PowerPoint, Outlook, etc. Education and Training A minimum of 2 years of related professional experience

Responsibilities

The Account Resolution Specialist is responsible for posting daily customer payments and ensuring accurate application of these payments to accounts receivable. They will also communicate with customers to resolve payment discrepancies and partner with various teams to address account issues.