ACCOUNT SENIOR EXECUTIVE at Napco Careers

, , Kuwait -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

0.0

Posted On

04 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Acumen, Communication, Data Analysis, Planning, Technological Ability, B2B End User Behavior, Credit Management, Market Intelligence, Marketing Plan Implementation, Merchandising, Negotiation Skills, Product Knowledge, Sales Performance Management, Sales Process, Selling Techniques, Trade Finance

Industry

Packaging and Containers Manufacturing

Description

Core Functional: Competency: Business Acumen Description: Use own understanding of NFP business environment and objectives with the ability to interpret and apply internal policies and procedures. Level: Intermediate. Competency: Communication Description: Communicate and deliver information in a business context both verbally and in writing in a clear, concise, and comprehensive manner. Level: Intermediate. Competency: Data Analysis & Reporting Description: Monitor, collect and interpret a range of raw data from various sources, evaluate/analyze results and create reports to assist decision making process in various aspects of work at NFP. Level: Intermediate. Competency: Language Description: Knowledge of, and use of National and Foreign languages both spoken and written. Level: Intermediate. Competency: Planning & Organizing Description: Organize and plan work/project activities to efficiently accomplish tasks and meet short- & long-term objectives. Level: Intermediate. Competency: Technological Ability Description: Understand and effectively use standard equipment and office automation systems and software. Level: Intermediate. Technical Functional: Competency: B2B End User Behavior Description: Knowledge of NAPCO end-users’ purchase and consumption behavior in a business-to business (B2B) context ensuring that we are offering customers an entire solution. Level: Intermediate. Competency: Credit Management Description: Effectively manage credit activities and credit limits granted to customers in line with NAPCO’s Sales & Credit Policy. Level: Expert. Competency: Market Intelligence Description: Understand, capture, and communicate industry trends, current market dynamics, competitor activities, environmental forces, and changes in customer needs and requirements in how they relate to NAPCO’s sales operations. Level: Intermediate. Competency: Marketing Plan Implementation Description: Coordinate and implement the marketing plan developed by the Marketing function, as well as coordinating with relevant NAPCO service units and marketers for prospecting and CRM reports, marketing service support, and market intelligence. Manage, regulate and reconcile monthly promotional spending according to predefined budget activity and plan. Level: Intermediate. Competency: Merchandising Description: Apply different methods, practices, and operations used to promote and sustain NAPCO’s B2C commercial activities. Level: Expert. Competency: Negotiation Skills Description: Plan a negotiation strategy and apply effective negotiation techniques within ethical standards in order to safeguard both company and internal/external supplier and customer interests. Level: Intermediate. Competency: Product Knowledge and Positioning Description: Knowledge of all information, including positioning, pertaining to the sales product in question. Explain all features and answer any inquiry related to our products and those of the competition, in order to reinforce the image or identity in the minds of NAPCO’s target market. Level: Advanced. Competency: Sales Financial Results Description: Read, analyze, and apply sales financial results (contribution analysis, sales expenses, sales overheads, etc.) pertaining to NAPCO’s sales operations. Level: Intermediate. Competency: Sales Performance Management Description: Design, implement, and manage internal performance management tools (SIPs, KPIs, etc.) in order to boost sales, decrease expenses, secure legitimate market share, maximize margins, capture new clients, recapture lost clients build/maintain client loyalty, and maintain sustainable sales ratios. Level: Intermediate. Competency: Sales Process Description: Prospect, forecast, maintain customer requirements (stated and implied needs), secure payment, reconcile accounts, recapture lost customers, prepare and close deals and contracts, balance collection and deliveries, handle customer complaints, and work on the Customer Relationship Management (CRM) system. Level: Advanced. Competency: Sales Territory Segmentation Description: Identify and segment markets into territories, sectors, products, and/or customers based on sales strategy. Level: Basic. Competency: Selling Techniques and Skills Description: Apply a wide range of sales, negotiation, persuasion, and presentation techniques and skills to influence prospective buyers into closing a purchase order. Keep long-term business association leveraging from interpersonal skills Level: Advanced. Competency: Trade Finance Description: Knowledge of customs duties, country regulations, INCOTERMS, payment modalities and guarantees, insurances, and international shipping and trade agreements of relevance to NAPCO’s sales operations. Level: Intermediate. Competency: Value Creative Activity Description: Ensure value is created and delivered to customer and work on continuous improvement environment to enhance customer satisfaction. Make the competition irrelevant through identifying the “Product Plus” strategy (value creation) through leveraging technical capability. (Blue Ocean Strategy). Level: Intermediate.

Responsibilities

The Account Senior Executive is responsible for managing customer relationships, implementing marketing plans, and analyzing sales performance. They will also oversee credit management and ensure effective communication of market intelligence.