SKILLS - QUALIFICATIONS:

Education/Training: High school diploma or equivalency. 2 to 3 years- experience in an office environment performing similar tasks preferred. Experience in Property Management industry a plus.
Experience/Knowledge/Abilities:
Proficient in Microsoft Office. Excellent communication skills. Strong working knowledge of customer service principles and practices, ability to perform with minimum supervision and make decisions independently. Ability to multi-task, effectively prioritize workload, meet hard and fast deadline. Must be a team player. Must possess strong analytical skills. Detail-oriented with multiple tasks, information organization.

WHAT WE OFFER:

As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision.
Compensation: $20 - $21 / hour
Disclaimer: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

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• Monitoring and replying to open calls and emails
• Arranging and processing payment plans with homeowners
• Updating owner billing addresses and related information
• Processing adjustments on owner’s accounts
• Charging violation fines for property accounts
• Charging miscellaneous account fees (e.g., work-orders, resident key fobs, etc.)
• Partnering with association managers to identify property accounts to be processed for liens
• Partnering with association managers to identify property accounts to be processed for foreclosures
• Charging owner accounts for both management company fees and attorney’s fees
• Recording and processing bankruptcies for property accounts
• Verifying that statuses of delinquent accounts are updated monthly
• Monitoring and processing legal invoices
• Reviewing board approved waivers and settlements and adjusting owner accounts accordingly
• Processing attorney requests and obtaining attorney approvals
• Other duties as assigned