Account Services Specialist - Full Time at Genisys Credit Union

Auburn Hills, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

0.0

Posted On

08 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Data Entry, Transaction Processing, Clerical Duties, Check Handling, Account Maintenance, Fraud Detection, Loan Processing, IRA Knowledge, HSA Account Support, Garnishment Processing, Typing, Attention To Detail, Organization, Communication

Industry

Banking

Description

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Full Time Account Services Specialist position available at our Home Office in Auburn Hills, MI. Position Purpose: Responsible for providing excellent, professional service to internal departments and members by phone or email. Responsible for posting transactions and file maintenance to member accounts. Performs clerical duties and supports all credit union initiatives. Job Duties (Include but not limited to): * Maintain knowledge of check handling procedures. * Post payment according to policy. * Assist with covering the front desk as assigned. * Research and resolve questions regarding member accounts or issues. * Review and assist with data checking. * Review fraud alerts and provide feedback to branches. * Provide support for IRAs, HSA Accounts. * Process garnishments - restrict accounts and follow up as necessary. Qualifications: * High school graduate or equivalent; some college credits preferred * Understanding of products and services. * Knowledge of loan processing functions and related requirements and procedures. * Knowledge of IRAs Skills/Abilities: * Strong typing abilities. * Excellent member service skills required * Attention to detail * Well organized. * Ability to read and understand procedures, manuals, and member correspondence Benefits: * Vacation and Paid Time Off * Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available * Paid Tuition to $5000 per year * Bereavement Pay * Holiday pay at 8 hours per observed holiday * 401k up to 3% match and 5% Profit Share Don’t meet every single requirement listed here? That’s okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this position but your qualifications or past experiences don’t align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran

Responsibilities

The Account Services Specialist is responsible for providing professional service to members and internal departments via phone or email. They also perform clerical duties, process transactions, and maintain member account files.