Account Success Manager at Talent 360

Cairo, Cairo, Egypt -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Success, Account Management, Collaboration Skills, Communication Skills, Presentation Skills, Professional Services, Budget Management, Client Relationship Management, Feedback Management, Service Provider Matching, Research Skills, Service Requirement Understanding, Welcome Call Management, Client Vetting, Experience Enhancement, Ongoing Relationship Building

Industry

Financial Services

Description

UNLOCK is hiring now for a "Customer Success Specialist"! UNLOCK is an exciting AI Tech startup that is revolutionizing the way companies find & work with services agencies. Job Responsibilities: Ensure that all serious & relevant clients find the services they need & convert with a service provider through UNLOCK. Own & enhance the UNLOCK experience for all clients who come to UNLOCK searching for services. Give all clients an initial welcome call to explain the process & understand their service requirements / brief. Vet all clients to ensure the services they require are relevant to UNLOCK, that they are seriously looking to work with a services agency and that they have a suitable budget. Match clients with the most suitable service providers - this includes contacting providers, checking providers listings on UNLOCK and / or doing independent research directly to check for suitability prior to making the match. Build an ongoing relationship with all clients to ensure UNLOCK is their first choice whenever they are looking for business services in the future. Seek feedback and maintain and accurately update all clients’ feedback on a daily basis. - The job scope will evolve according to the business needs and priorities over time. Job Requirements: 1-3 Years of Experience as a Customer Success Specialist or relevant experience (Business Development, etc...). Fresh graduates are welcome to apply High level of collaboration skills. Experience with customer success or account management. Understanding of professional services. Excellent written, communication, and presentation skills. Fluency in English. Benefits: Hybrid working model; 3 days from the office. The rest are from home with Fridays and Saturdays OFF. Social Insurance Medical Insurance Mobile Mobile Line Exciting Package Flexible working hours You can find out more about UNLOCK: Website: https://www.unlockassist.com LinkedIn: lhttps://www.linkedin.com/company/unlockprofessionals/

Responsibilities

The Account Success Manager will ensure that clients find the services they need and convert with a service provider through UNLOCK. They will build ongoing relationships with clients to make UNLOCK their first choice for business services.