Account Supervisor at EVERSANA

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Service, Advertising, Pharmaceutical Experience, Digital Strategy, Media, Technology, Project Management, Cross Functional Partnership, Client Relations, Negotiation, Analytical Skills, Web Development, Problem Solving, Communication Skills, Interpersonal Skills

Industry

Advertising Services

Description

Company DescriptionEVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  Job DescriptionWHAT DOES AN ACCOUNT SUPERVISOR DO?The Account Supervisor works with our clients to plan, execute, manage and analyze marketing campaigns. This role interacts with our clients on a daily basis to build and maintain a strong partner relationship and is a key contributor to the client’s day-to-day issues and projects. The Account Supervisor works closely with each of the internal departments at EVERSANA INTOUCH, including project management, business systems analysis, creative, analytics, social media, design and development; experience with managing projects, timelines, cost and tight deadlines is required. The Account Supervisor uses an understanding of marketing strategies, campaign development, messaging, web metrics and other data to lead client strategic and tactical marketing efforts with other senior-level account staff and cross-functional teams. This role serves as primary contact to the client and/or agency partners to lead and implement print and digital marketing strategies and workstreams,. The Account Supervisor takes the lead in the development of detailed campaign and project plans and serves as project owner, with overall responsibility for the finished product/service to client. Other responsibilities include management and delivery of status updates and financial forecasting and tracking of budget, target goals and objectives for the client. QualificationsWHAT ARE WE LOOKING FOR?Approximately 5 to 6 years of related industry experience: client service, advertising agency and pharmaceutical experience required; HCP and launch experience preferred  Strong and applied experience in marketing and advertising, with expertise in AOR work, with digital strategy, media and technology  Bachelor's degree or equivalent education plus professional experience required  Demonstrated acumen in development process for both digital (website, CRM streams, digital sales tools, digital ads etc.) and print tactics (Core visual aids, leave behinds, etc.) Ability to think critically about project objectives and ultimate brand goals in order to approve content, scope and deliverables before submitted to client  Strong cross functional partnership abilities, able to work collaboratively across disciplines to elevate the outcome Strong client relations skills with proven customer satisfaction  Proven ability to manage projects to successful and collaborative completion  Strong negotiation skills  Ability to intercept changes from multiple partner agencies and clients and triage appropriately  Strategic skill and strong business acumen  Sound analytical skills  Understanding of web development technologies and processes  Demonstrated ability to supervise and develop Account Manager team members  Ability to oversee multiple projects and accounts simultaneously  Strong problem solving skills  Strong presentation and verbal and written communication skills  Excellent interpersonal skills  Periodic travel required Additional InformationPatient Minded I act with the patient’s best interest in mind.Client Delight I own every client experience and its impact on results.Take Action I am empowered and hold myself accountable. Embrace Diversity I create an environment of awareness and respect. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results.Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.Always Innovate I am bold and creative in everything I do.Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].Follow us on LinkedIn | Twitter

Responsibilities

The Account Supervisor works with clients to plan, execute, manage, and analyze marketing campaigns while maintaining strong partner relationships. This role involves leading the development of campaign plans and managing project timelines, budgets, and deliverables.