VIRTUE is seeking an Account Supervisor to join our client services team and push forward the boundaries of advertising and marketing for our clients. VIRTUE is a Creative Agency born from VICE. At VIRTUE, we collaborate with the biggest brands, the brightest minds, and the most inspirational thought leaders in the world.
The Account Supervisor brings value to our clients and represents VIRTUE’s ambitions on a day-to-day basis. You are a trusted partner for our mid-level clients. The Account Supervisor is owning individual work streams. You are project managing a deliverable from inception through delivery working with the Account Director and/or Group Account Director to ensure briefs are strategically sound and can facilitate strong creative output. You are creating and building strong relationships internally and externally in favor of great work. As you gain experience you will take on additional work streams and begin to direct and shape the account and our client’s business. You are working to deliver world class advertising in service of our clients and partners all while driving forward the success of VIRTUE.

• Leading multiple work stream(s) or client(s) through all stages of the client relationship from pitch / project kick-off all the way through final delivery of production.
• Lead our clients. As the day-to-day contact for junior to mid-level clients, you’ll build strong relationships, identify new opportunities, and support the work from start to finish.
• Provide strategic recommendations and apply strong creative judgment to influence the work—ensuring we bring impactful, bold ideas to life that drive the client’s business forward.
• Craft relevant documentation: lead the charge on proposals, scopes of work / staff plans, timelines and budgets in partnership with their sr leader (AD or GAD)
• Cross-functional team lead; provides oversight and support on all Client deliverables
• Lead Internal Project team meetings including calendar set up and next steps
• Execute integrated campaigns, applying your knowledge of production and process to keep projects running smoothly. Leverage that knowledge to lead our partnership with Clients throughout.
• Ability to anticipate project issues/risks and clearly communicate resolutions to the client and internal team
• Manage project financials including monthly burn reports and forecasting, reporting up into the sr leader (AD or GAD)
• Demonstrating strong ownership of the brand and keeping the focus on the brand’s success and retention.
• Champion’s the creative product and teamwork.
• Provides clear direction and establishes expectations of internal and external stakeholders.
• Expert on the client’s business, competitors and industry and actively participates in the strategic development of Virtue’s work.
• Partner with strategy to write decks and be able to flex your own strategic muscles to guide the brand, thinking about the projects that are active today and setting your sights on future opportunities.
• Understands the capabilities of Virtue and how each team and global network can contribute to client success and retention.
• Train, mentor and coach junior team members, serving as an advocate for them and developing their skills and furthering their contributions to the team.