DESCRIPTION

Ranked as one of Ireland’s best workplaces, by Great Place to Work for 5 years, we offer ambitious candidates a fast-paced and challenging work environment, with the opportunity to grow your career. With almost 500 employees and growing, PrepayPower is the market leader for Pay as You Go Electricity, Gas, and Broadband in Ireland. Our workplace is fast-paced and innovative. We believe in employee progression and recognising performance; we enjoy working hard, smart, and having fun.

SKILLS, KNOWLEDGE AND EXPERTISE

• Experience in a customer-facing role.
• Experienced in handling various stages of the sales cycle with a strong focus on after-sales care.
• Highly motivated with demonstrated experience of achieving targets.
• Customer-focused and experienced in building positive relationships and influencing decision makers to improve revenue and retention.
• Problem solving by working through issues and offering solutions to clients.
• Ability to work collaboratively in a team environment.
• Strong communication skills
• Excellent phone manners
• Good attention to detail along with the ability to multitask.
• Confident dealing with senior level internal and external stakeholders.
• Ability to work at speed and under pressure.

• Supporting B2B Sales function and clients through all stages of the sales cycle (processing to operational)
• Responsible driving customer relationships to further develop opportunities while ensuring a consistent experience for the customer.
• During customer interactions, offer industry insights, market intelligence and internal observations of the customer’s business that advances their priorities and opens new opportunities.
• Adhere to monthly/quarterly accountability requirements and plan to achieve targets set.
• Ensure that all levels of engagement positively contribute to the customer and to drive customer satisfaction.
• Develop strong working relationships with key stakeholders to ensure corporate strategies are fulfilled by collaborating with sales managers, operational team and finance.
• Analyse existing and new business opportunities.
• Supporting key clients in the day-to-day utility management of their portfolios.