Vision:
Mercana is a leading home furnishings wholesaler in North America, with interior designers and retail partners worldwide. As a “design-first” company, we create unique pieces for the home each season, including wall art, furniture, lighting, and home decor accessories. We are looking for great people to help our company grow.
We are seeking a detail-oriented and proactive Accounts Receivable and Collections Specialist to join our finance team. This role is responsible for managing the accounts receivable process, ensuring timely invoicing and collections, and maintaining relationships with clients to facilitate prompt payment. The ideal candidate will have strong communication skills, excellent organizational abilities, and a solid understanding of accounting principles.

QUALIFICATIONS:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.
• Proven experience (2+ years) in accounts receivable, collections, or a similar role.
• Strong understanding of accounting principles and practices.
• Excellent communication and negotiation skills, with a customer-focused mindset.
• Proficiency in accounting software, Business Central and Microsoft Office Suite, particularly Excel.
• Detail-oriented with strong analytical and problem-solving skills.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

WHAT WE OFFER:

• Competitive Salary Package
• Budgeted Salary Range: $58,000 to $63,000 based on experience.
• Annual vacation packages start at 2 weeks
• Extended Health & dental, including an HCSA
• Access to exclusive discounts and deals for Mercana staff.
• A dynamic work environment with great coworkers
• A beautiful office space.
• Company-funded events
• Career development potential
  If you are a self-motivated professional seeking a rewarding opportunity to excel in the furniture distribution and retail sector, we want to hear from you. Join our team at Mercana and become part of a dynamic and customer-focused organization that values innovation and teamwork.
  To apply, please submit your resume highlighting your relevant experience and accomplishments. We appreciate all applicants’ interest, but only those selected for an interview will be contacted.
  Mercana is an equal-opportunity employer. We embrace diversity and strive to create an inclusive environment for all employees

• Generate and issue accurate invoices to clients through the ERP system.
• Reconcile and post credit card and electronic payments within the ERP system.
• Monitor accounts receivable aging reports and follow up on overdue accounts to ensure timely collections.
• Communicate professionally with customers regarding their accounts, including payment terms, discrepancies, and overdue balances.
• Maintain detailed and accurate records of all collection activities and customer interactions in the accounts receivable management system.
• Reconcile customer accounts regularly to ensure accuracy and promptly resolve any discrepancies.
• Perform credit card pre-authorizations and manage credit limit authorizations as required.
• Process and manage online, freight damage and factory claims.
• Perform reverse logistics invoicing in coordination with relevant teams.
• Process e-commerce and marketplace invoicing; investigate and resolve related queries across various online sales channels, including third-party marketplaces.
• Collaborate with Sales and Customer Operations teams to address and resolve billing and payment-related queries.
• Assist in developing and executing collection strategies to improve cash flow and reduce aged receivables.
• Conduct periodic audits of accounts receivable processes and provide recommendations for improvement.
• Support month-end closing procedures by preparing necessary reports, reconciliations, and journal entries related to accounts receivable.
• Contribute to the ongoing digitization and automation of AR processes.
• Carry out other related duties and work on special projects as assigned.