Your role
To manage the 1st Line support teams and teams within the support centre. To lead the team to meet and exceed business objectives.
Manage all aspects of the team’s performance including leadership, development and performance improvement, in order to ensure the highest levels of service delivery.
Onboarding new starters to agreed performance criteria.
Co-ordinate and deploy resources to ensure the effective daily operation of the area.
Pro-actively identify process improvements and liaise with internal and external third parties as required to deliver innovative solutions.
Build and develop positive relationships with all internal and external colleagues, suppliers and clients.
To manage service levels.
What you’ll be doing
Responsibilities:

Staff Leadership

• Provide the staff with clear direction and expectations for the achievement of their agreed objectives.
• Provide effective and efficient people management and mentoring through the HR process.
• Provide leadership, mentoring and direction for finance staff in the region.
• Model and encourage behaviors aligned to the development and maintenance of a culture that is inclusive, flexible and encourages excellence.
• Ensure staff develop a level of Corpay awareness relevant to their position including knowledge of appropriate policies, procedures, and regulations.
• Ensure staff have the appropriate level of responsibility, training, and resources to perform their job effectively and achieve agreed goals.
• Ensure staff understand their role in the delivery of the strategic aims of the Corpay and as such are highly engaged.
• Adhere to Corpay policy and processes relating to the management of staff within Corpay.

Operational Activities & Responsibilities

• Ensure accurate and timely month end close for EUF companies, including.
• Manage daily processing of all customer payments, tracking misapplied payments, ensuring necessary corrections are made, and assisting credit team with cash application issues
• Daily reconciliation of bank statements to cash applied
• Review and process customer refunds
• Assisting finance team to reconcile AR sub ledger to general ledger
• Working with credit and operations departments to ensure accuracy of customer accounts and sub ledger
• Working with banks to ensure accuracy of customer accounts
• Manage internal escalation of queries to ensure that they are dealt with in a timely manner and be the initial escalation

Internal Control

• Ensure monitoring and control mechanisms are fit-for-purpose and aligned to strategic objectives.
• Provide support for internal and external audits
• Stay updated with relevant accounting standards, regulations, and industry trends to ensure compliance and to mitigate Financial, Operational, Anti-bribery, Fraud and Reputational risks

Continuous Improvement

• Ensure that there are robust business continuity plans, risk management and continuous improvement plans in place for month end close process
• Driving Accounts Receivable targets, including reduction of open items on GL & suspense accounts, unallocated payments and overdue debt
• Identify areas of further standardization and automation opportunities within AR processes

KNOWLEDGE, SKILLS, EXPERIENCE AND CAPABILITIES

Qualifications

• Strong transactional accounting experience
• A bachelor’s degree in finance/accounting (preferred)

Experience

• Approximately 5 years of financial transaction processing experience obtained within a large complex organization.
• 3+ Years experience leading an Accounting/finance team in a high volume business
• 1+ year of experience in AR operation

Preferred
Experience with process and systems improvements

Other Skills and Knowledge

• Excellent verbal and written communications skills, with the ability to communicate with all staff and executive levels within the organization.
• Very good in English (written and oral)
• Proficient with Excel and other Microsoft Office applications
• Meticulous and strong attention to detail
• Deadline oriented, good time management and organizational skills
• Flexible, quick learner, positive ‘can do’ attitude.
• Ability to multi-task, ability to adapt to changing priorities.
• Experience in process standardization and improvement

Preferred
High level analytical, conceptual and problem resolution skills.

The Rewards We Give You

• Meal allowance: you will receive 99, - CZK gross per working day directly to your bank account
• 5 weeks of vacation per year
• Dog-friendly office
• 3 sick days
• 2 free days, that you could take after using up all your vacation time
• 2 Volunteer days
• Variable system of benefits: 13200 CZK per annum, which you could use for Multisport, Retirement insurance contributions, or Cafeteria benefits account
• Massages in the workplace – Corpay covers half of the price
• Special pricing offer for T-Mobile tariff for personal use
• Special price for fuel through our fuel cards
• Gift for a wedding or registered partnership
• Gift for life jubilees and work milestones
• Referral bonuses
• Birthday breakfast
• Psychological support link
• Sports activities for our employees
• Online educational courses
• Fresh fruit in the office every Tuesday
• Christmas party
• Hybrid working model – 3 days in the office, 2 days from the Home Office per week

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About Corpay
Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.
All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay’s Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.
Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.
Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV’s from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

• Ensure accurate and timely month end close for EUF companies, including.
• Manage daily processing of all customer payments, tracking misapplied payments, ensuring necessary corrections are made, and assisting credit team with cash application issues
• Daily reconciliation of bank statements to cash applied
• Review and process customer refunds
• Assisting finance team to reconcile AR sub ledger to general ledger
• Working with credit and operations departments to ensure accuracy of customer accounts and sub ledger
• Working with banks to ensure accuracy of customer accounts
• Manage internal escalation of queries to ensure that they are dealt with in a timely manner and be the initial escalatio