EXPERIENCE REQUIRED

• Strong experience with Microsoft Excel and handling large data volumes.
• Previous experience in accounts/finance roles is advantageous.
• A flair for systems/reports would be an advantage.
• Excellent communication and interpersonal skills; a good team player.
• Proactive, positive attitude with the ability to work independently.
• High degree of accuracy and attention to detail.

• Manage customer database and ensure adherence to SLA’s with external clients.
• Conduct data analysis, review and interrogate customer data, and produce reports to ensure database accuracy.
• Understand the various loan products, calculation and capitalisation of loan interest, and application of Euribor.
• Prepare online bank payments, post customer drawdowns and receipts to customer accounts on KBS.
• Onboard new customers, set up and review account details for accuracy.
• Calculate and process customer settlements or restructures as needed.
• Assist Finance and Compliance teams with queries which arise during audits (internal and external).
• Prepare month-end bank reconciliations and trial balance for external clients.
• Provide exemplary customer service and conduct follow-up calls/emails promptly.
• Lead new client product requirements and required system enhancements.
• Assist Operations Manager with deployments of new releases to system and testing of same.
• Provide administrative support to the business for ad hoc projects.