ABOUT US:

We are a growing, close-knit family food service business and also own and operate the ICE cookschool and restaurant based on the Rougham Industrial Estate, just outside Bury St Edmunds.
We are looking for an enthusiastic Accounts Assistant with excellent attention to detail to join our friendly and professional team, working closely with our Financial Director and supporting our wider team with general administrative duties.

• Receiving and redirecting incoming calls.
• Resolving and responding to customer issues and enquiries regarding their credit account, processing customer orders, taking payments and issuing refunds.
• Inputting supplier invoices/credit notes.
• Daily bank logging, settling account customer payment and supplier direct debit payments.
• Matching website and restaurant customer payments to invoices.
• Posting credit card and petty cash receipts.
• Reconciling supplier statements communicating with purchasing on discrepancies.
• Preparing and completing weekly payment runs.
• Preparing and completing international payment runs when necessary.
• Daily Sage maintenance checks and backup.
• Assisting in the preparation of management accounts.
• Monthly reconciliation of all company bank accounts including credit card and petty cash.
• Aged debt checking and chasing, putting accounts on hold when needed, monitoring customer credit limits and new account customers.
• Processing monthly customer direct debits and settle once payments received.
• Send monthly statements to customers.
• Filling and general admin duties.
• Assisting in preparation of end of year accounts.
• Booking and responding to restaurant email enquiries.
• Chasing payments for restaurant table deposits and event tickets.
• Weekly reconciliation of restaurant cash up through KOBAS to Sage.
• Processing invoices for cook school bookings.
• Sending weekly email reminders for cook school bookings for classes the next week.