Since 2014, Manchester Life has been at the forefront of transforming Ancoats into one of Manchester’s most vibrant and sought-after neighbourhoods.
We are a unique blend of investor, developer, and landlord, driven by a mission to create thriving communities.
Our commitment to setting new standards is unwavering, from regenerating Ancoats to restoring historic mills and providing high-quality homes to rent and spaces for local businesses.
So far, we have delivered 1,500 homes and helped bring some of Manchester’s most beloved independent businesses to the area. Now, we are embarking on Phase Three in the Poland Street area, continuing the regeneration of Ancoats and delivering five hundred more homes for Manchester’s people.
As a landlord, we manage over 1,000 rental homes across five (soon to be six) buildings in Ancoats and New Islington. Our mission is to offer exceptional homes, outstanding amenities, and a true sense of community.
Manchester Life residents come from all walks of life. Our homes are rented by a diverse mix of professionals, including teachers, midwives, and doctors; solicitors, graphic designers, and writers; hospitality workers, musicians, and artists; and professional sportspeople and business owners.

KEY COMPETENCIES SKILLS AND EXPERIENCE:

• Previous experience in a transactional role.
• Good standard of knowledge in Excel.
• Excellent written and verbal communication skills.
• Considerable experience of dealing with tenant account queries by phone and email.
• Ability to work well under pressure.
• Resilience in resolving conflict relating to tenant complaints.
• Positive and flexible attitude.
• Strong attention to detail and problem-solving skills.
• Ability to work independently as well as part of a team.
  Job Types: Full-time, Permanent
  Pay: £25,400.00 per year

Additional pay:

• Loyalty bonus

Benefits:

• Company pension
• Cycle to work scheme
• Referral programme
• Sick pay

Schedule:

• Monday to Friday

Work Location: In perso

THE ROLE

Accounts Assistant
Reporting to the Head of Finance,

CORE FUNCTIONS AND KEY RESPONSIBILITIES:

• Receipting daily banking and updating bank book.
• Tenant liaison duties including providing regulatory documentation when necessary.
• Assisting tenants with billing and deposit related queries
• Regular tenant payment runs.
• Assisting with delinquent tenant accounts, issuing statements, debt reports and reviewing bad debts.
• Processing all deposits in accordance with regulatory requirements, including change of tenant deposits.
• Processing & maintaining all tenant direct debits.
• Answer telephone and email enquiries responding in a prompt, polite and informed manner
• Monthly income-based reporting.
• Ad-hoc work to assist other members of the finance team