Western Cardiology, a leading privately owned specialist practice with multiple locations across Perth and regional Western Australia, is seeking an experienced Accounts Clerk to join our Patient Accounts team.

Role Details

• Full-time position, 38 hours per week, Monday to Friday
• Hours worked between 8:00 am and 5:30 pm, as part of a team roster
• Conveniently located in Subiaco, within easy walking distance of public transport

About the Role

As a Patient Accounts Clerk, you will be responsible for a range of patient billing and accounts functions, including:

• Generating patient accounts and receipts
• Processing EFTPOS, credit card and cheque transactions accurately
• Managing health fund, Medicare and hospital billing, including Medicare Online and Eclipse
• Providing clear and helpful explanations to patients regarding charges
• Following up outstanding and aged debtors
• Processing banking and account reconciliation
• Managing incoming and outgoing mail
• Responding to patient enquiries and processing payments over the phone
• Filing reports and correspondence with a high level of accuracy
• Working collaboratively with our technical and administrative teams to support a positive and professional working environment

About You

We are looking for someone who has:

• Previous experience in an accounts role
• Experience with medical accounts and medical software would be advantageous, but is not essential
• A proactive approach, with initiative and a focus on achieving outcomes
• Strong organisational skills and the ability to prioritise and meet deadlines
• Excellent face-to-face communication and customer service skills
• A mature, professional and empathetic approach to patient interactions
• High attention to detail and accuracy when working with figures
• Reliability, professionalism and a positive attitude
• Availability to work in the office between 8:00 am and 5:30 pm
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