West Nautical Limited - Cyprus - provides a full spectrum of superyacht services starting from yacht charter to crew placement and operational management worldwide. The company continues to grow at a fast pace so new opportunities are arising to enable this growth, whilst delivering the service we pride ourselves on. If you want to know more about us, you are welcome to visit our website: https://westnautical.com/

• Managing any client queries by communicating directly with the client and liaising with the Captain / Accounts Team as required – closing client queries within two working days and more complex queries within one working week.
• Managing Captain / crew questions and queries – closing within two working days.
• Managing any internal Company Director / Head Accountant questions and queries – closing within two days and more complex queries within one working week.
• Have direct access to all relevant yacht and client accounts data, banking and card websites, portals, financial and account software, accessing them remotely as required for the completion of necessary job tasks – daily as required.
• Manage client payments; ensuring approved invoices are paid correctly and within two working days.
• Upload invoices / credit notes to the client accounting software whilst adding the correct cost categories and descriptions – uploading within one working day.
• Checking assigned client pre-paid cards / cash accounts to ensure correct cost categories / descriptions have been used, that all receipts have been uploaded and they are error free etc, raising queries with the Captain / crew / client as required – checking at least once per week.
• Month end bank/credit card/cash reconciliations of the client accounts – reconcile the accounts within three working days.
• Creating monthly/annual account reports – sending to the client ASAP after month end, but within one working week.
• Translation of client account reports and monthly/annual budgets as required – monthly budgets within two working days / annual budgets within one working week.
• Raising fund requests to receive funds from the Owners within two working days.
• Regularly communicating with clients to find out if they require additional financial information (maybe owner, family office, PA, Captain etc depending on the client / manager relationship) – reaching out at least once per working week.
• Communicating with Captain and any relevant crew who may benefit from talking in their native language to solve queries as required by the client / manager relationship – on request from Accounts Team.
• Be a Voly superuser.
• Be able to deliver Voly software training to Captains/crew, clients and colleagues.
• Be a QuickBooks superuser.
• Be able to deliver Xero software training to Captains/crew, clients and colleagues.