THE ROLE

• Reviewing field service work orders and job notes to generate and issue timely, accurate invoices.
• Matching customer Purchase Orders (POs) and service reports to billing requirements
• Monitoring aged receivables and actively following up on outstanding accounts via phone and email
• Handling customer queries and resolving billing discrepancies politely and efficiently
• Assisting with month-end accounts receivable reconciliations and reporting.
• Any other duties as required

ABOUT YOU

• Honesty & Reliability: High integrity with a strong commitment to handling confidential financial matters.
• Strong Attention to Detail: High accuracy in data entry and invoice verification.
• AR Expertise: A solid understanding of core accounting principles and end-to-end AR processes.
• Great Communication Skills: Excellent customer service abilities with a firm yet polite approach to debt collection.
• Resilience & Autonomy: The ability to work independently, manage your time effectively, and handle high-volume periods under pressure.
• Tech Savvy: Proficiency in Xero, Hubdoc and MS Suite (Excel is a must)
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