Job Title: Accounts Officer
Location: Doncaster
Hours: Monday to Friday
Shift patterns: 08:00am - 16:00pm
Trust Location: Doncaster & Bassetlaw Teaching Hospitals, Doncaster Royal Infirmary, Thorne Road, Doncaster, DN2 5LT

YOU’LL HAVE THE FOLLOWING SKILLS/EXPERIENCE:

· Microsoft Office package knowledge e.g., Outlook, Word, Excel
· Communications skills- both verbal and written
· High level of organisation skills.
· Experience in a similar role
This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

· Provide high standards of customer service whilst managing the arrangements for new tenants and to maintain good levels of communication with all stakeholders.
· Provide confidential administrative and clerical support to the Service and undertake word processing and photocopying as directed.
· Maintain and issue keys to residents, maintenance, Services Department staff and other authorised staff as appropriate, ensuring that high levels of security are maintained within the residences at all times.
· Investigate complaints from tenants and recommend any action necessary, liaising with the Facilities (Accommodation) Manager and tenants department managers where required.
· Carry out the booking & allocation of all residential accommodation at Doncaster Royal Infirmary (on and off site).
· Use a variety of computer software packages such as excel spreadsheets, word, Microsoft teams, office etc.