Accounts Payable - Process Associate - English - Remote Romania*

at  Genpact

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Accounts Payabe - Process Associate - English - Remote Romania*
Responsibilities

In this role, you will be taking care of:

• Processing financial documents received from suppliers or employees of the customer following the standard operating procedures
• Checking supplier’s details in the predefined system
• Entering data accurately in the system
• Sending cases requiring resolution to the contact person agreed with the client in order to get them processed
• Debit balances for suppliers, if required
• Month end activities
• Proactive control for the prevention of possible errors
• Resolving as soon as possible the requests received from partners via email
• Maintain the relationship with the customer, understanding customer needs and find solutions consistent with the objectives set
• Solving customer requests within the time agreed
• Ensure that response time is within the limits set by the client and that deadlines are met
• Understand the client’s organization and address the people directly involved in the process
• Interact via email or phone with customer representatives
• Routing out of scope issues to internal teams for further resolution
• Work on aged invoices/ pending issues
• Reading and learning the operating procedures, contributing to the development/improvement of the process procedures, raising of all unsolved/unclear issues to the team leader
• Adopt a flexible approach to job content with a view to developing your own skills and knowledge to undertake a range of task requirements within the team.
• Effectively graduating the training plan dedicated to the position and the tasks
• Training other team members regarding the daily tasks whenever vital and requested by the Manager
• Updating the working procedures periodically
• See opportunities for continuous process improvement and innovative solutions and communicate to direct Manager.

Qualifications we seek in you!

Minimum Qualifications / Skills

• Required language level for daily tasks: B2 English
• Attention to details

Preferred Qualifications/ Skills

• Similar experience in the field
• Economic studies, represent an advantage

• Processing financial documents received from suppliers or employees of the customer following the standard operating procedures
• Checking supplier’s details in the predefined system
• Entering data accurately in the system
• Sending cases requiring resolution to the contact person agreed with the client in order to get them processed
• Debit balances for suppliers, if required
• Month end activities
• Proactive control for the prevention of possible errors
• Resolving as soon as possible the requests received from partners via email
• Maintain the relationship with the customer, understanding customer needs and find solutions consistent with the objectives set
• Solving customer requests within the time agreed
• Ensure that response time is within the limits set by the client and that deadlines are met
• Understand the client’s organization and address the people directly involved in the process
• Interact via email or phone with customer representatives
• Routing out of scope issues to internal teams for further resolution
• Work on aged invoices/ pending issues
• Reading and learning the operating procedures, contributing to the development/improvement of the process procedures, raising of all unsolved/unclear issues to the team leader
• Adopt a flexible approach to job content with a view to developing your own skills and knowledge to undertake a range of task requirements within the team.
• Effectively graduating the training plan dedicated to the position and the tasks
• Training other team members regarding the daily tasks whenever vital and requested by the Manager
• Updating the working procedures periodically
• See opportunities for continuous process improvement and innovative solutions and communicate to direct Manager