Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Accounts Payable –Process Associate – Italian – Remote Romania *
In this role, the employee will ensure timely processing of documents in the dedicated ERP,
while also handling the vendor inquiries piece.

Responsibilities

• Processing financial documents received from suppliers or employees of the customer following the standard operating procedures.
• Checking supplier’s details in the predefined system.
• Entering data accurately in the system.
• Sending cases requiring resolution to the contact person agreed with the client in order to get them processed.
• Debit balances for suppliers, if required.
• Month end activities.
• Proactive control for the prevention of possible errors.
• Ad-hoc reports.
• Resolving as soon as possible the requests received from partners or customer via email.
• Maintain the relationship with the customer, understanding customer needs and find solutions consistent with the objectives set.
• Understand the client’s organization and addresses to the people directly involved in process.
• Interact via email or phone with customer representatives.
• Routing out of scope issues to internal teams for further resolution.
• Work on aged invoices/ pending issues.
• To ensure that the processes activities and transactions are finalized in an accurate and timely manner, and in accordance with pre-defined and coordinated controls (SOX & Audit).
• Reading and learning the operating procedures, contributing to the development/improvement of the process procedures, raising of all unsolved/unclear issues to the team leader.
• Adopt a flexible approach to job content with a view to developing own skills and knowledge to undertake a range of task requirements within the team

Qualifications we seek in you!

Minimum Qualifications / Skills

• Accounting knowledge – intermediate level.
• Similar experience in the field.
• SAP knowledge (represents an advantage);

Preferred Qualifications/ Skills

• Highschool graduate
• University student/ graduate (Economic studies, represents an advantage)
• Required language level for daily tasks: B2 Italian

“What can we offer?
Attractive salary.
Stable job offers - employment contract.
Work in a multicultural environment;
Various trainings (initiating, soft skills).
Possibility of development;
Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts).”
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.
JobProcess Associate
Primary LocationRomania-Cluj-Napoca
ScheduleFull-time
Education LevelBachelor’s / Graduation / Equivalent
Job PostingJan 21, 2025, 6:42:57 AM
Unposting DateFeb 20, 2025, 12:29:00 PM
Master Skills ListOperations
Job CategoryFull Tim

• Processing financial documents received from suppliers or employees of the customer following the standard operating procedures.
• Checking supplier’s details in the predefined system.
• Entering data accurately in the system.
• Sending cases requiring resolution to the contact person agreed with the client in order to get them processed.
• Debit balances for suppliers, if required.
• Month end activities.
• Proactive control for the prevention of possible errors.
• Ad-hoc reports.
• Resolving as soon as possible the requests received from partners or customer via email.
• Maintain the relationship with the customer, understanding customer needs and find solutions consistent with the objectives set.
• Understand the client’s organization and addresses to the people directly involved in process.
• Interact via email or phone with customer representatives.
• Routing out of scope issues to internal teams for further resolution.
• Work on aged invoices/ pending issues.
• To ensure that the processes activities and transactions are finalized in an accurate and timely manner, and in accordance with pre-defined and coordinated controls (SOX & Audit).
• Reading and learning the operating procedures, contributing to the development/improvement of the process procedures, raising of all unsolved/unclear issues to the team leader.
• Adopt a flexible approach to job content with a view to developing own skills and knowledge to undertake a range of task requirements within the tea