SKILLS AND EXPERIENCE

You must be able to demonstrate the following Skills

• MUST have clear communication & be able to articulate professionally with clients.
• Proficient English-compulsory requirements
• Must have strong mathematics and accounting skills
• Understanding of accounting concepts BASS statements, Cashflow Statements, P&L and other reports
• Proficient email writing and correct grammar writing skills.
• Customer service orientated.
• Attention to detail and good follow up skills
• Multi task and work well under pressure.
• Be able to juggle multiple tickets and tasks
• Attention to detail
• Very organised
• Strong note taking skills documentation
• Polite conduct with all Clients
• Be extremely organised and communicate with the account managers. (Communication Skills, good English)
• Report back feedback and update on changes.
• Be able to deal with many stakeholders (Clients, support staff, sales, account management) relating to account matters
• Worked in a business where the transactions are a mixture of subscription, adhoc charges, and recurring monthly or annual fees/contracts

The following tasks will be required in your day to day role.

• Take incoming accounts calls & outgoing calls
• Manage the incoming client email queries relating to accounts matters.
• Deal with incoming 3rd party vendor and suppliers queries relating to accounts payable
• Contact clients via telephone and email relating to accounts receivable and overdue invoices
• Sending invoices for adhoc labour to clients for payment
• Sending invoices at completion of projects
• Chasing up outstanding contracts to be signed by clients
• Be able to handle & maintain patience with customers in difficult payment resolution situations.
• Reconcile incoming payments to invoices
• Keep track of outgoing expenses
• Process credit card payments on both recurring charges and outstanding invoices
• Send monthly recurring invoices
• Administration assistance (e.g. filing, documentation, scanning documents, mailing, banking)
• Strong attention to detail and documentation relating to accounts.
• Documenting incoming payments for projects
• Conduct monthly audits on software licencing
• Conduct monthly audits on company vehicle use
• Efficient Email Skills. Must have good writing skills
• General Accounts payable tasks
• General Account receivable task
• Sending monthly statements
• Report on monthly spending to suppliers
• Report monthly incoming cashflow
• Send company accountant required information as required.
• Create purchase orders for internal purchases
• File all receipts and invoices
• Audit and process employee expenses.
• Report results etc to management