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Job Title: AP Supervisor (hybrid)
Location: US-GA-Atlanta (Sandy Springs)
FLSA: Exempt

LI-Hybrid

Job Overview:
This is a high-volume, fast-paced, customer-facing position with responsibilities for processing commission and incentive payables transactions for our company as well as clients who outsource the accounting and payables function to our company. Direct interaction with our clients and vendors is an everyday activity for the AP Supervisor, so strong communication skills with a customer-centric approach is required. Position also responsible for handling claims and cancellations payment processes on an as needed basis. Success requires a very organized, detail-oriented and focused individual to effectively juggle simultaneous demands and numerous special handling requirements.
Also supports all other activities of the accounts payable function, serving as a backup to other Accounts Payable personnel, ensuring timely and accurate completion of regular processes and special assignments, ensures compliance with company policies, recommends and assists with implementation of process improvements and best practices, interacts professionally with colleagues, Managers, Senior Leadership and all internal or external customers.

JOB REQUIREMENTS:

• Bachelor’s degree or equivalent combination of education and experience, with preference for bachelor’s degree in accounting, business administration, finance or related field
• Minimum of five years of experience with full cycle Accounts Payable
• Proficiency with Excel and Word required, experience with Pivot Tables, VLOOKUP, other advanced functions strongly preferred
• Experience with Great Plains or Microsoft Dynamics 365 strongly preferred
• Experience with SharePoint preferred
• Excellent interpersonal skills, with strong verbal and written communication aptitude required
• Excellent critical thinking, analysis and problem-solving skills required
• Ability to conceptualize systems and processes to facilitate root cause analysis and creative solutions
• Ability to influence and collaborate well with others, interacting effectively in a cross-functional team environment
• Must be able to work independently and with a team in a fast-paced environment with emphasis on accuracy and timeliness
• Must be a self-starter with a strong work ethic
• Must be detail-oriented, well-organized, professional, and reliable

• Process monthly Commission payments: work closely with other departments and teams to receive, review, and process Commission payments; obtain necessary disbursement approvals; print and mail checks and coversheets or process ACH payments as appropriate
• Process rejected contracts and dealer refunds on a weekly basis
• Process scheduled and on-demand Incentive and Profit Share payments
• Process claims and cancellation payments as needed on a weekly basis
• Coordinate with other departments to investigate and resolve any disputes or discrepancies identified during payment processing
• Research and respond to internal and external inquiries concerning Dealer or Agent account status
• Identify and resolve errors and exceptions in daily processes; provide guidance and direction to AP staff around handling of exceptions, work with other departments as necessary to address root causes
• Assist with management of vendor relationships, work with vendors to establish discounts and beneficial payment terms
• Build effective relationships with internal and external customers. Communicate effectively with all customers, advocate customer needs and initiate resolution
• Ensure accuracy of invoice coding, vendor payments, and compliance with internal controls
• Process check Stop Payments and Void requests daily; ensure that returned voided checks are recorded and processed timely
• Provide back up and coverage to AP Manager, Specialists, and Team Lead, including management of the Accounts Payable mailbox, invoice entry, check requests, daily check processing, etc.
• Maintain a culture of high customer service
• Assist in month end closing as required
• Assist with other projects as needed
• Performs other related work as necessary
  The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.