Accounts Payable Support at Aston Carter

Minneapolis, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Sep, 26

Salary

29.0

Posted On

13 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounts Payable, Ticket Resolution, Oracle, ServiceNow, Vendor Setup, 1099 Processing, Customer Service, Vendor Outreach, Queue Cleanup, Training and Guidance

Industry

Staffing and Recruiting

Description

Job Title: Accounts Payable Support Job Description Join our team as an Accounts Payable Support Specialist, where you will play a vital role in resolving tickets, supporting Oracle/ServiceNow queue cleanup, and providing assistance to both internal and external customers. You will also facilitate timely escalation of issues and offer training and guidance on accounts payable procedures to support our operations and headquarters personnel. Utilize metrics to enhance training and improve customer satisfaction. Responsibilities Resolve tickets related to accounts payable issues efficiently. Support Oracle/ServiceNow queue cleanup. Provide support and guidance to internal and external customers. Escalate issues requiring second-level support to the Accounts Payable Supervisor. Deliver training and guidance on accounts payable procedures and processes. Utilize metrics to enhance training and improve customer satisfaction experience. Essential Skills 1-5+ years of experience in Accounts Payable. Proficiency in ticket resolution. Knowledge of accounts payable processes, including 1099 and vendor setup. Strong customer service mindset as part of the vendor outreach team. Ability to work efficiently with Oracle (preferred) and ServiceNow (nice to have). Additional Skills & Qualifications Experience with Oracle is a strong plus. Experience with ServiceNow is a nice to have. Ability to handle supplier setups, vendor support, and ticket resolution. Work Environment This position is part of the Accounts Payable Support team, consisting of 8 individuals. The role focuses on ticket resolution and vendor support, with expectations to resolve 75 tickets per week and handle around 15 calls weekly. The team processes 2500-3000 invoice requests monthly through ServiceNow. You'll work in a hybrid model, with three days in the office and two days remote. The office is located at our corporate headquarters in Minnesota, where the majority of our Accounting and Finance team operates. The environment is supportive, with opportunities for growth and development. Job Type & Location This is a Contract to Hire position based out of Minneapolis, MN. Pay and Benefits The pay range for this position is $25.00 - $29.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Minneapolis,MN. Application Deadline This position is anticipated to close on Jun 23, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Responsibilities

The role focuses on resolving accounts payable tickets and cleaning up Oracle and ServiceNow queues. It involves providing support to internal and external customers and delivering training on AP procedures.