About the Role

We are looking for an organised, reliable and proactive Accounts Receivable / Administration Officer to join our friendly team.

This is a hands-on and varied role suited to someone who enjoys keeping things organised, takes ownership of their responsibilities and is comfortable working across Accounts Receivable, invoicing and general office administration.

You’ll play an important role in supporting our accounts, management and operations teams, helping ensure invoices are processed accurately, outstanding accounts are followed up, client requirements are met and day-to-day administration runs smoothly.

Key Responsibilities

• Raising and processing monthly customer invoices
• Following up outstanding accounts and overdue payments
• Assisting with bank, Excel and account reconciliations
• Responding to client invoice and account enquiries
• Ensuring invoices meet individual client processing requirements
• Managing Purchase Orders, Work Orders and client billing requirements
• Uploading invoices and supporting documents to client online portals
• Answering incoming phone calls and directing enquiries
• Providing general administrative support to management and operations team

About You

We’re looking for someone who is organised, accurate and comfortable working in a busy service-based business.

Ideally, you will have:

• Previous experience in Accounts Receivable, invoicing, reconciliations or a similar accounts administration role
• Strong general administration experience
• Experience following up outstanding customer accounts
• Confidence completing account and bank reconciliations
• Good working knowledge of Microsoft Excel and Office
• Experience with MYOB or similar accounting software
• Strong attention to detail and a high level of accuracy
• Clear and professional phone and email communication skills
• Confidence communicating with clients, suppliers, technicians and management
• Strong organisational and time-management skills
• Ability to manage multiple priorities and meet deadlines
• Ability to work independently and take ownership of your responsibilities

Experience with ServiceM8 or similar job management software would be advantageous, but is not essential.

• Experience working in a service, facilities, trades, landscaping or maintenance business would also be highly regarded.