ABOUT US

We are a Toronto-based private property management company serving commercial, residential, and condominium clients. We pride ourselves on delivering exceptional service to owners and tenants while maintaining a professional, collaborative workplace.

POSITION SUMMARY

The Accounts Receivable Administrator is responsible for managing the full AR cycle, including billing, collections, deposits, reconciliations, and reporting. This role ensures accuracy of tenant and owner accounts, compliance with property management standards, and clear communication with both internal teams and external stakeholders. The ideal candidate has strong organizational skills, attention to detail, and a customer-focused approach.

QUALIFICATIONS

· Education:Post-secondary education in accounting, finance, or related field
· Experience: Minimum 3 years of accounts receivable or property management administration; prior property management firm experience an asset
· Technical Skills:
o Proficiency with MS Office, including intermediate to advanced Excel (e.g., pivot tables, formulas, VLOOKUP)
o Experience with property management/accounting software (Yardi or equivalent preferred)
· Knowledge:Familiarity with the Residential Tenancies Act, Landlord and Tenant Board processes, and Condominium Act (asset)
· Core Competencies:
o Strong organizational and time-management skills
o Analytical mindset with ability to identify and resolve discrepancies
o Excellent communication skills (written and verbal)
o Strong customer service and conflict resolution skills
o Detail-oriented and able to work under deadlines
o Ability to build strong relationships with tenants, owners, and colleagues

Accounts Receivable
· Prepare and issue monthly rent and fee billings
· Process EFTs, cheques, and bank deposits
· Monitor and follow up on delinquent accounts; escalate per company procedures
· Perform monthly and annual account reconciliations (including TMI)
· Assist with month-end and year-end close processes, including journal entries and adjustments
· Generate AR aging and other financial reports for management review
· Prepare rent increase notices and LTB forms as required
Tenant & Owner Relations
· Communicate with tenants regarding payments, notices, and account updates
· Process tenant agreements and maintain accurate records in management software
· Assist with notices for maintenance, policy updates, or emergencies
· Ensure all tenant files are complete, accurate, and up to date
· Support Property Managers with payment-related inquiries and reporting